Wir suchen nach Mitarbeitern (m/w/d) aus den Bereichen: Kaufmännische Fachkraft (m/w/d), Verwaltungsmitarbeitende (m/w/d), Backoffice-Mitarbeitende (m/w/d), Office Specialist (m/w/d), Administrative Assistenz (m/w/d), Mitarbeiter Vertriebsinnendienst (m/w/d), Inside Sales Mitarbeiter (m/w/d), Sales Support Specialist (m/w/d), Vertriebsassistenz (m/w/d), Auftragsmanager (m/w/d), Logistikkoordinator (m/w/d), Supply Chain Coordinator (m/w/d), Disponent Logistik (m/w/d), Versand- und Exportkoordinator (m/w/d), Transportplaner (m/w/d) JETZT BEWERBEN
Oktober 2026 Studiumsdauer: 3,5 Jahre Studiumsart: Studium mit vertiefter Praxis Ausbildungsort: an unserem Standort in Bayreuth, Einsatzgebiete im gesamten Unternehmen z.B. Einkauf, Marketing, Rechnungswesen, Sales… Partnerhochschule Hochschule Hof (Theorie- und Praxisphasen im Wechsel) Wir agieren international und haben Mitarbeiter und Mitarbeiterinnen aus zahlreichen Nationen.
Oktober 2026 Studiumsdauer: 3,5 Jahre Studiumsart: Studium mit vertiefter Praxis Ausbildungsort: an unserem Standort in Bayreuth, Einsatzgebiete im gesamten Unternehmen z.B. Einkauf, Marketing, Rechnungswesen, Sales… Partnerhochschule Hochschule Hof (Theorie- und Praxisphasen im Wechsel) Wir agieren international und haben Mitarbeiter und Mitarbeiterinnen aus zahlreichen Nationen.
Du bringst Outbound-DNA mit, führst saubere Erstgespräche und nutzt die starke Delivery- und AI-Expertise von i22, um echte Relevanz beim Kunden zu erzeugen.Outbound-Ansprache in definierten Zielaccounts (LinkedIn, E-Mail, Calls)Identifikation und Ansprache relevanter Entscheider:innen (C-/VP/Head)Führen von qualifizierenden Discovery-Gesprächen (Problem, Kontext, Priorität, nächster Schritt)Dokumentation und Pipeline-Steuerung im CRM (Hubspot)Sales Prozesse mit Hilfe von AI intelligent automatisieren und optimieren Iteratives Verbessern von Ansprache und Argumentation auf Basis realer GesprächePerspektivisch: Ownership für Opportunities, Webinar-/Event-Formate, Ausbau von Automatisierungen uvm.Du hast erste B2B-Vertriebserfahrung gemacht und Lust auf Mehr (Outbound ist Pflicht)Du verstehst Sales-Cycles und -ProzesseDu kannst Discovery sauber führen und willst mehr (nicht nur „Termin buchen“ Call-Center Style)Du verkaufst über Business-Impact, nicht über FeaturesDu arbeitest strukturiert und verlässlich mit CRMDu hast Drive, hohe Eigenmotivation und Lust aktiv mitzuprägenSaaS-/Tech-Sales Background (Framework-Denke, Prozessdisziplin)Erfahrung im Verkauf von Services/Projekten, Consulting oder IT-LösungenInteresse an AI/Automation (du musst kein Engineer sein)Starkes Tech-Team, das Delivery kann - du verkaufst keine LuftAI ist bei uns kein Buzzword: wir nutzen intern Automatisierung aktiv und fördern deine Ideen und EntwicklungDu kannst hier sichtbar Impact erzeugen - und Verantwortung übernehmenGestalte mit uns die digitale Zukunft und werde Teil unseres Teams.
Manage Key External Stakeholders The Integration Project Manager is ultimately accountable for ensuring external stakeholders Divestment Partner, Contarct Manufacturing Organizations, Sales and Distribution Partners are effectively managed and aligned with integration objectives. Own Issue Resolution and Decision-Making Take active ownership of issue identification, resolution, and escalation.
Deine Aufgaben Du leitest die Produktionsplanung fachlich an und stellst einen reibungslosen Ablauf sicher.Gleichzeitig behältst du Lagerbestände und Liefertermine im Blick, sodass unsere Kunden zuverlässig versorgt werden.Als zentrale Schnittstelle stehst du dem Sales Team und unseren Industriekunden beratend zur Seite.Zudem verantwortest du die Kapazitätsplanung deines Bereichs und sorgst für eine effiziente Ressourcennutzung.Auch Ein- und Auslistungen sowie Artikelumstellungen steuerst und überwachst du eigenständig.Darüber hinaus analysierst du Servicekennzahlen und achtest darauf, dass vereinbarte Ziele erreicht werden.Bei kurz- und mittelfristigen Engpässen definierst du passende Maßnahmen und stimmst diese mit den relevanten Teams ab.Du optimierst bestehende Planungsprozesse und treibst deren Weiterentwicklung aktiv voran.Schließlich bringst du dich in interne Projekte im Supply Planning ein und initiierst eigene Verbesserungsimpulse.
So sieht Ihr Tag bei uns aus Du startest mit einer strukturierten und praxisorientierten Einarbeitung, die dich gezielt auf deine Tätigkeit in der technischen Kundenberatung vorbereitet Du berätst Kunden zu individuellen, sicheren und nachhaltigen Entsorgungslösungen und bist ihr fachlich versierter Ansprechpartner Gemeinsam mit deinem Team erkennst du Potenziale bei Bestands- und Neukunden und setzt passgenaue Lösungen um Um einen reibungslose Abläufe zu sichern, arbeitest Du eng mit Disposition, Inside Sales und unseren Betriebs-Teams zusammen Du übernimmst nach und nach eigene Projekte – von der Analyse bis zur Umsetzung – und entwickelst dich zur gefragten Schnittstelle zwischen Kunden und Betrieb Ihre Qualifikationen auf einen Blick Du hast ein abgeschlossenes Studium im Bereich Betriebswirtschaftslehre, Wirtschaftsingenieurwesen, Wirtschaftschemie oder eine vergleichbare kaufmännische Qualifikation.
Der Anspruch unserer rund 800 Mitarbeitenden: Gemeinsam „MEHR BEWIRKEN“. Unsere Global Sales Abteilung ist in zwei Geschäftsbereiche gegliedert: APAC & MEA sowie Europa & Amerika. Innerhalb dieser Struktur bilden die Teams eine dynamische internationale Gruppe von 56 Kollegen, bestehend aus 4 Direktoren, 6 Head of´s, Ales & Alliance Manager sowie Sales Support Coordinator.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Ocean EXPORT Operations (6 months), Ocean IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Ocean EXPORT Operations (6 months), Ocean IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
What makes you stand out 2+ years of experience in Customer Service, Sales, Logistics, or Supply Chain (B2B is a big plus).Fluency in German (C1) and strong English for international collaboration.Any other languages are a plus.Familiarity with SAP or MS Dynamics (big plus) and solid MS Office skills.Excellent communication skills, empathy, and composure in tense situations.A solution-oriented mindset and genuine joy in turning a “difficult client” into a satisfied customer.Team spirit and a desire to grow in a dynamic, international environment.
These accounts are managed by a corporate key account team, in close alignment with the Operating Companies and Regional Sales Offices. For this team, located in Amersfoort, we are currently searching for a professional Corporate Key Account Manager. IHRE NEUE HERAUSFORDERUNG Responsible for developing and implementing the corporate key account plan and the sustainable, profitable business at one global key accountComposing the strategic key account plan, in alignment with operating companies and other relevant stakeholders (incl.
With state-of-the-art technology such as fractionation, interesterification, emulsification, IOI Loders Croklaan is well positioned to deliver unique functionality and value to the end product. To strengthen the Sales team in Wormerveer (Amsterdam region) we are searching for an entrepreneurial and highly motivated Global Key Account Director.
Duties and Responsibilities: Win, retain and develop medium-sized Business Customers through sales "hunting" activity, correctly assessing the prospective account as Profitable, Significant or Strategic in order to secure winning bids.Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business.Build rapport and trust with customers by being informed about customer’s business and the market and support customer retention through collaboration with all resources including our Product teams, Trade Lane Managers, other sales channels, and local Station Management.Recommend solutions based on customer needs by using industry knowledgeEngage in organizing and supporting customer workshops intended to share information across diverse subjects such as Import brokerage compliance regulations, new product offerings, and other training intended to benefit the clientUse networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needsCollect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectationsPerform all aspects of the sales process and input & update all relevant activities utilizing CRM daily Your skills and experience Requires a minimum of 3-5 years field sales in freight forwarding or two years of operational experience.5+ year of Sales Experience (international logistics sales preferred)Experience with logistics processes, systems and solutions.Solid PC operational knowledge along with Microsoft Office applications experienceKnowledge of international commercial transportation (air and ocean freight required)Bachelor degree desiredOutgoing, upbeat and resourceful personality!
Sales Representative UK (m/f/d) United KingdomWork experience Senior, very experiencedSales, Key Accounting Cabka develops clever and transformative solutions for shipping goods around the world.
Folgende Abenteuer warten bei Schleich auf dich: Erstellung und Pflege präziser kurz-, mittel- und langfristiger Forecasts auf Basis von SAP IBP und relevanten Marktinformationen Enge Abstimmung mit Sales, Marketing, Finance und Supply Planning zur Sicherstellung eines gemeinsamen Demand-Ausblicks Leitung von Demand Review Meetings im Rahmen des S&OP‑Prozesses mit klarer Darstellung von Risiken, Chancen und Annahmen Weiterentwicklung und Umsetzung von Best Practices sowie kontinuierliche Optimierung von Prozessen und Tools im Demand Planning Analyse der Forecast-Performance und Ableitung bzw.
Experience with process modeling (BPMN 2.0) and data-driven analysis.Technical Acumen: Good system and process knowledge in areas like sales, administration, or production, ideally with SAP S/4HANA experience. Familiarity with statistical methods, analytical tools (SQL/BigQuery, Google Analytics), foundational programming (e.g.
Positionsbeschreibung As Country Manager you will executing the strategy for the Danish market with responsibility for all sales related activities including revenue, distribution and profit objectives. This implies: Leadership of all sales related activities Ownership of current customers and acquisition of new customers Full responsibility of budget and listings Direct reporting to the leadership team Data analysis and identification of opportunities in the market Implementing the marketing strategy in cooperation with marketing You will receive support from the central organization and will collaborate closely with colleagues in Marketing, Sales, Supply Chain, Finance etc.
Job Title:Business Development Director, Americas Job Location: Newark, New Jersey As a Sales Executive you will use a consultative selling strategy to understand the customers’ business, including their current situation and their future direction, and to propose a series of solutions and capabilities that exceed their needs and enhance their ability to drive improved business results.
Your Tasks Works on establishing preferred suppliers for product groups (global supplier database) Interface between purchasing and technology working with technical sales, engineering and layout departments Responsible to drive for optimization and integration of OEM machines with KHS equipment incorporating modular and line concepts Provides global market analysis with a technical focus Analyzes supplier capabilities and capacities to ensure machinery to machinery fit from a mechanical, electrical and programming perspective in order to mitigate risk and expenses Development of a tool set to facilitate the analysis of savings (cost structure analyzes, etc.)
For the right candidate the location can be flexible, but close collaboration with the AAK office in Aarhus, Denmark is necessary, and therefore being located in Denmark is a plus. YOUR PROFILE Your track record includes solid experience in B2B sales or business development from the food industry or a related industry, and ideally you have academic merits in both business and a technical field.
Your Tasks Works on establishing preferred suppliers for product groups (global supplier database) Interface between purchasing and technology working with technical sales, engineering and layout departments Responsible to drive for optimization and integration of OEM machines with KHS equipment incorporating modular and line concepts Provides global market analysis with a technical focus Analyzes supplier capabilities and capacities to ensure machinery to machinery fit from a mechanical, electrical and programming perspective in order to mitigate risk and expenses Development of a tool set to facilitate the analysis of savings (cost structure analyzes, etc.)
Job Title:Business Development Director, Americas, Consumer - Retail Job Location: Newark, New Jersey As a Sales Executive you will use a consultative selling strategy to understand the customers’ business, including their current situation and their future direction, and to propose a series of solutions and capabilities that exceed their needs and enhance their ability to drive improved business results.
Het hoofdkantoor voor de Benelux is in Venlo. Binnen deze organisatie maak je deel uit van ons sales-team van 5 personen. Je rapporteert direct aan de Sales Director. In deze rol ben je onder andere verantwoordelijk voor: · Ontwikkelen en uitvoeren van sales- en marketingactiviteiten samen met jouw klanten, inclusief het maken van prijsafspraken, promoties en andere afspraken over condities
Your task will be: Develop trust relationships with a portfolio of major clientsAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsSupports Back office and Call forwarding functions by liaising with client as necessary in respect to accepting orders (from customer or overseas office)Proactively informs customer on shipment status, exceptions, and provides intermediate updates on incident solutionSupports Customer Implementation by following up on spot quotations and contract closure as may be requiredPerforms up- and cross-selling (inbound calls) for existing customers and passes on leads to salesTakes and handles customer inquiries e.g.
YOUR TASKS Drive key activities within the COE Program as part of the program office in Hamburg or Pamplona Contribute to the conceptual development and continuous improvement of the COE Program Lead and coordinate cross‑functional working groups to achieve their COE targets Identify, challenge and prioritize COE ideas to improve commercial outcomes Assess the commercial impact of technological solutions and prepare decision proposals Remove roadblocks, align stakeholders and prepare clear communication for senior leadership Act as the central COE contact for teams such as Sales, Engineering, Procurement, PM, Service, Product Development and Product Strategy YOUR PROFILE University degree in engineering or business disciplines, or equivalent Several years of relevant experience in the wind industry or performance improvement programs Solid understanding of the Cost of Energy concept or willingness to develop this knowledge Strong analytical skills combined with high social competence Experience in commercial activities such as supplier or customer engagement, value stream analysis or cost controlling Proven project management experience and structured working style Excellent communication skills in English; Spanish or German are beneficial Ability to work effectively with diverse cultures and cross‑functional teams YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
European production locations and offices are based in The Netherlands, Belgium, France, Germany, Poland, Portugal, Spain and the UK. The sales office for the AMEAP region is located in Dubai. For the region Europe & AMEAP we are searching for a Manager Regulatory Affairs & Product Labelling, to be based in The Netherlands or at one of the European locations.
Your profile Degree in Business Administration, Engineering, or equivalent commercial training. Proven senior sales experience, ideally in international markets; packaging or plastics a plus. Strong track record of achieving and exceeding sales targets.
Stays positive Expected years of experience (Minimum) ·5-6 years’ experience in new business sales ·Deep knowledge on DGF products (AFR/OFR) ·Good communication and presentation skills, ideally selling experience in competitive markets Expected Educational Qualifications ·Preferable tertiary education including diploma an advantage.
Experience in the semiconductor industry and / or quartz glass material sales would be welcomedVery good command of English (speaking and writing), MS Office. Ability to work in a dynamically changing and fast-growing industry.
With manufacturing sites in Europe and North America, and supported by SCHOTT’s global sales network, we are a leading supplier of high-quality fiber optic and LED components. Your Contribution Act as the primary technical point of contact for customers and Sales regarding OEM products, applications, and development needs.Serve as technical expert for assigned product groups; ensure specifications, requirements, and use conditions are fully understood and documented.Lead technical negotiations with customers, engaging as a peer and ensuring both technical and commercial alignment.Own product specifications for assigned OEM and standardized components.Evaluate feasibility of OEM inquiries; clarify technical questions with Technical Centers, Supply Chain Management, Product Management, Engineering, and Purchasing.Propose technical solutions and provide cost estimations in support of quotations and commercial opportunities.Lead or participate in customer-driven or strategic internal projects; coordinate prototype production, engineering samples, and technical evaluations.Drive internal and external approvals for changes in specifications, materials, supplier processes, or production methods.Perform competitive analysis and technology benchmarking to support product positioning and improvement.Provide technical documentation, application notes, and training materials; ensure all materials are accurate and up-to-date.Train Sales teams and, as needed, customers on new products, applications, and technologies.Support the Quality Department in resolving internal and customer complaints, including guiding root cause analysis and corrective actions.Contribute technical insights to global/regional product strategy, roadmap planning, and annual R&D activities.Establish and maintain product files (including medical product files when applicable).Ensure compliance with all Environmental, Health & Safety requirements.Perform additional duties as assigned to support SBF Medical's goals.
Responsibilities: Prepare and manage client contracts and additional contractual documentsContact clients with outstanding payments and ensure timely collection of overdue invoicesMonitor and follow up on invoice payments within established deadlinesCompile and submit weekly reports for the Finance DepartmentUse Salesforce CRM to manage and document client interactionsCollaborate effectively with internal departments such as Sales, Finance, and CreditManage fuel card orders and ensure timely delivery to clients What makes you stand out Strong communication and negotiation abilitiesExcellent organizational, planning, and time‑management skillsCustomer‑oriented mindset with strong presentation and interpersonal communication skillsIntermediate English level; advanced level is an advantageProficiency in MS Office at an intermediate level We are looking forward to your application and to applicants who enrich our diverse culture!
With manufacturing sites in Europe and North America, and supported by SCHOTT’s global sales network, we are a leading supplier of high-quality fiber optic and LED components. Your Contribution Identify high-value market segments; analyze MedTech trends (FDA, CE, emerging technologies); develop multi-year account strategies aligned with the SBF's commercial roadmap.Own full lifecycle of opportunities; maintain 3× pipeline coverage; provide CRM-based forecasting with ±10% accuracy; ensure pursuit discipline and qualification rigor.Lead complex, cross-functional projects across Engineering, Operations, Quality, Regulatory, and Finance to advance design, feasibility studies, new business development initiatives, and portfolio optimization.Establish and strengthen relationships with executive-level decision makers (CTO, CIO, Program Directors, Supply Chain); Serve as the primary commercial interface for strategic accounts.Shape value propositions, pricing strategies, and competitive positioning; build ROI-based business cases; support margin expansion and commercial improvement initiatives.Build territory and account plans; deliver accurate monthly and quarterly forecasts; track performance KPIs and implement corrective actions.Drive CRM discipline, BD process standardization, and continuous improvement; enhance tools, governance, and business development workflows.Foster strong internal alignment across Sales, Marketing, Engineering, Operations, and Quality.Represent SCHOTT at key industry conferences; Contribute to thought-leadership, marketing collateral, and campaign strategy.
Participate in potential system upgrade projects as Asia Pacific representative, provide feedback and suggestion on behalf of users in the region External Stakeholder Regional OFR Carriers in Asia Pacific Develop and maintain relations with regional ocean freight carriers in Asia Pacific Discuss and initiate actions to solve problem e.g. space or equipment constraint Negotiate competitive rates for FAK, named accounts & surcharges Negotiate demurrage/detention free time & drop off conditions Obtain updated information from ocean carriers on latest rate implementation from the conference Discuss with carriers on latest market situation/change Establish targets with carriers & monitor volume performance Set up space protection with target carriers Ensure regular face-to-face negotiation with carriers conducted at regional level Internal Stakeholder Marketing& Sales Determine pricing for OFR organization in co-operation with M&S Contribute to and co-ordinate information & activities to support the Bid Team’s efforts in securing prospective accounts and managing opportunities GSC Regular meetings to review target, KPI, process and providing guidance to enhance performance Monitor efficiency and estimate required resources for GSC team e.g.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Western Europe team is a dynamic international group of 18 colleagues, consisting of a Director, two Heads of, Sales & Alliance Managers and Sales Support Coordinators.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Asia Pacific team is a dynamic international group of 11 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Middle East and Africa team is a dynamic international group of 10 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators.
Inside Sales Representative - Acquisition & Hunting (gn) - Location Prague/CZ Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Field Sales Manager - Fleet (gn) / Location: Moravia/CZ Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
You will participate in customer events and sales projects, contributing your expertise and leadership. What makes you stand out You have experience in key account sales, ideally with professional experience in logistics or services and the sale of products/services that require explanation.
Your Impact In This Role Drive new customer acquisition and significantly grow your portfolio, with a strong focus on Danish customers.Manage the entire sales cycle—from lead qualification to closing.Sell advanced mobility and logistics solutions that make a real difference for our customers.Create high-quality appointments for Field Sales (FS/KAM).Boost customer value through cross- and upselling.Proactively identify opportunities to optimize sales processes and performance.Maintain and improve data quality in MS Dynamics CRM.Support, coach, and inspire fellow sales colleagues.
In doing so, you will work closely with Controlling, Product Management and Sales to derive recommendations for action.Competitive analyses: You will carry out structured market and competitive analyses, such as benchmarking EETS providers and their differentiating features, and derive strategic implications for the Toll business unit.
Sales Manager (m/f/d) – Location: woj. opolskie Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
You work closely with Customer Service, Partner Consulting, and Sales Management. You actively participate in strategic partner and customer meetings in your region. You support the Sales Managers in complex offer, contract, and pricing negotiations.
You work closely with Customer Service, Partner Consulting, and Sales Management. You actively support strategic partner and customer meetings in the region. You support the Sales Managers in complex proposal, contract, and pricing negotiations.
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!