As a group, we have built up a reputation as a long-term exclusive partner by offering our know-how in communications, sales, and brand building for a selection of renowned international sports brands like Under Armour, Fischer, Barts, Falke, and others.
The Role As the central point of coordination within our Cambridge office, you will: Act as the first point of contact for the office, handling incoming calls and emails professionally and ensuring excellent customer service at all times. Manage and qualify incoming sales enquiries and provide administrative support to the sales team. Serve as the primary contact for after-sales service enquiries in the UK, coordinating next steps including appointment scheduling and material deliveries.
Turn business needs into smart, pragmatic solutions that excite customers. Manage the full sales cycle — from discovery and qualification to proposals and contract signing. Deliver persuasive presentations and product stories that drive buy‑in and shorten sales cycles.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
As a group, we have built up a reputation as a long-term exclusive partner by offering our know-how in communications, sales, and brand building for a selection of renowned international sports brands like Under Armour, Fischer, Barts, Falke, and others.
Drive global commercial execution on key category launches in close cooperation with colleagues within the department and across departments. Join relevant sales meetings, customer innovation days etc. You will collaborate closely with the commercial department and other departments e.g. global sales, product design and scientific affairs.
Drive global commercial execution on key category launches in close cooperation with colleagues within the department and across departments. Join relevant sales meetings, customer innovation days etc. You will collaborate closely with the commercial department and other departments e.g. global sales, product design and scientific affairs.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Ocean EXPORT Operations (6 months), Ocean IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Ocean EXPORT Operations (6 months), Ocean IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
During this program you will gain hands on experience in various rotations to include: Warehouse operations (2 months), Air EXPORT Operations (6 months), Air IMPORT Operations (6 months) and Sales (1 month).At the completion of this rotational program (15 months), you will be placed into a leadership or professional level role based on availability and suitability.
Field Sales Manager - Fleet (gn) / Location: Moravia/CZ Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
What makes you stand out 2+ years of experience in Customer Service, Sales, Logistics, or Supply Chain (B2B is a big plus).Fluency in German (C1) and strong English for international collaboration.Any other languages are a plus.Familiarity with SAP or MS Dynamics (big plus) and solid MS Office skills.Excellent communication skills, empathy, and composure in tense situations.A solution-oriented mindset and genuine joy in turning a “difficult client” into a satisfied customer.Team spirit and a desire to grow in a dynamic, international environment.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Western Europe team is a dynamic international group of 18 colleagues, consisting of a Director, two Heads of, Sales & Alliance Managers and Sales Support Coordinators.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Asia Pacific team is a dynamic international group of 11 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Middle East and Africa team is a dynamic international group of 10 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
Your Day To Day Responsibilities Include: Overall reduction of claim expense as a function of payroll and sales. Standardization of claim processes and procedures. Maintenance of claim databases and systems. Establish and maintain performance metrics.Executes claim audits of staff for KPI management.
#shapeandcreate Join us at our headquarters. #shapeandcreate Start your career in marketing and sales! Are you passionate about marketing and sales and looking to build your skills while working in a dynamic international environment?
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
DAS BRINGEN SIE MIT Food chemistry/technology background or food sciences related degree as Engineer or Master with possibly a Business/Marketing degreeMinimum of 5 years of international experience ideally in the dairy sector (or ingredients business servicing the dairy sector), acquired in a technical or sales positionExtensive customer interface experience ideally with a first experience in marketingFluent in English, daily working language both usual and technicalProven project management experience in a matrix organizationBusiness acumen and at ease with economic toolsCurious, creative, rigorous and organized, pro-active, pragmatic and results orientedReal skills in communication both orally and written, able to support his ProjectsPassionate and ready to learnAutonomous, highly team spirited and at ease with multicultural environmentsReady to travel up to 50% of the time DAS ANGEBOT FÜR SIE Interested?
Stellenbeschreibung The Polymer & Functional Chemicals Team of our customer is looking for a new colleague as of the next possible date: Sales Manager (m/w/d) Your Profile: A bachelor’s or master’s degree or a commercial apprenticeship 2-3 years’ experience in B2B Sales preferably in the chemical, plastics, packaging, or automotive sectors You ideally have some experience in international sales or marketing You always work goal-oriented and make the best effort to provide professional service to the customers Business fluent English is a matter of course in our international company A high level of commitment to work performance and willingness to travel Proactiveness of investigating the market, estimating the business opportunity, and taking actions on own initiative Confidence and basic manners in an international environment Tour Tasks: International Sales and Marketing Plastics, Electric materials, Specialty chemicals Contact with our existing and potential customers globally for sales and business topics Negotiation with suppliers and customers for business contract and agreement Enhance relationship with customers and suppliers to expand business Supervise delivery and stock operations to ensure stable supply to customers Trade risk control and Credit line management Collect information of customers, suppliers, and markets to be shared among the team to discuss and create proper strategy Strengthen our sales and distribution activity by sourcing new materials, improving the operation, networking actively in the market, etc.
Duties and Responsibilities: Win, retain and develop medium-sized Business Customers through sales "hunting" activity, correctly assessing the prospective account as Profitable, Significant or Strategic in order to secure winning bids.Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business.Build rapport and trust with customers by being informed about customer’s business and the market and support customer retention through collaboration with all resources including our Product teams, Trade Lane Managers, other sales channels, and local Station Management.Recommend solutions based on customer needs by using industry knowledgeEngage in organizing and supporting customer workshops intended to share information across diverse subjects such as Import brokerage compliance regulations, new product offerings, and other training intended to benefit the clientUse networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needsCollect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectationsPerform all aspects of the sales process and input & update all relevant activities utilizing CRM daily Your skills and experience Requires a minimum of 3-5 years field sales in freight forwarding or two years of operational experience.5+ year of Sales Experience (international logistics sales preferred)Experience with logistics processes, systems and solutions.Solid PC operational knowledge along with Microsoft Office applications experienceKnowledge of international commercial transportation (air and ocean freight required)Bachelor degree desiredOutgoing, upbeat and resourceful personality!
Sales Manager Italy North-West (gn) - Location: Milan (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Italy South-Center (gn) - Location: Rome (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Italy North-East (gn) - Location: Verona (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You are responsible for the independent acquisition of fuel and vehicle services suppliers, building and sustainably maintaining strategic partnerships, including contract negotiations and the optimization of existing framework agreementsYou prepare reports and KPIs to actively manage and evaluate supplier performanceYou take ownership of comprehensive relationship management and strategically expand your network to identify new business opportunities in the mobility sectorYou develop the country strategy and implement it independentlyYou identify and commercialize new business opportunities, such as app-based parking or mobility services, and actively contribute to innovation in the mobility environmentYou take on (partial) leadership and coordination of cross-functional projects and are responsible for the rollout of mobile payment, the DKV Chipcard, and other innovative technologiesYou monitor volume targets, special agreements, and incentives, and coordinate across interfaces to implement sales promotion initiatives and optimize gross profit. What makes you stand out You have completed a commercial apprenticeship or a comparable qualificationYou are used to working in a self‑organized and structured manner and have an intuitive handling of IT systemsYou independently drive your area of responsibility and continuously develop it further with a high level of initiative and a strategic mindsetYou conduct professional correspondence and negotiations in multiple languages, at a minimum in German and English We are looking forward to your application and to applicants who enrich our diverse culture!
What makes you stand out You hold a university degree in Business Administration, Economics, or a comparable field of study.You bring several years of experience in product management, sales, and stakeholder coordination.You have a strong understanding of product and sales logic, processes, and relevant KPIs.You communicate fluently and confidently in both German and English, verbally and in writing; additional languages are a plus.
Experience with process modeling (BPMN 2.0) and data-driven analysis.Technical Acumen: Good system and process knowledge in areas like sales, administration, or production, ideally with SAP S/4HANA experience. Familiarity with statistical methods, analytical tools (SQL/BigQuery, Google Analytics), foundational programming (e.g.
Deine Aufgaben Key Responsibilities: Analyze and document business requirements related to customer service and after-sales processes. Design, configure, and implement SAP CS solutions tailored to client needs. Integrate SAP CS with other SAP modules such as SD (Sales & Distribution), PM (Plant Maintenance), and MM (Materials Management).
IHRE NEUE HERAUSFORDERUNG Responsible for ensuring products’ compliancy with international food regulations & legislation of current and new markets within EMEAFunctionally advising and leading the 5 Regulatory Affairs (RA) teams in EuropeDeveloping a long term vision as well as best ways of working for handling RA issuesSetting-up, managing and implementing the RA calendar in collaboration with the European RA teamsDefining service levels for the RA department and improve where neededInitiating improvement projects, e.g. reducing complexity for product approvals, label management, ingredient acceptance and specification managementProviding practical solutions for the business, in a quick and efficient wayFollowing developments with the field of RA for current markets and creating overview in new marketsMember of crisis team, and working closely together with Sales, R&D and Quality teamsReporting to VP R&D Dawn Foods International DAS BRINGEN SIE MIT Bachelor’s or Master’s degree in Science, Technology, Quality Management or similarStrong relevant working experience including stakeholder management, in a corporate setting within food manufacturingUp-to-date knowledge of European Food Law requirementsAble to connect with regional teams, be expert to them with respect for built-up knowledgeExcellent indirect convincing skills and good communication in English Able to travel (± 30-40% of time), mainly to Netherlands, UK, Germany, Belgium and PortugalPersonal skills: strong interpersonal skills, technical depth, solution-oriented, hands-on, analytical strong, eager to understand details, costumer focus and inquisitive.
POSITION Responsible for the sales performance by developing and owning the strategy and annual business plans for Lactose & Permeate in line with the Whey Nutrition strategy Formulate and implementing sales plans and activities in the designated areas Maintainand further developing long term partnerships with customers Create new business opportunities by listening to customer needs and visiting fairs and potential new customers in order to acquire new business Ensure that customer requirements are effectively and efficiently met in full and liaising closely with the technical and customer care teams and the production facilities Provide sales reports and relevant market information on a regular basis Work closely together with other colleagues at Volac in Orwell and Felinfach Report to the Director Whey Nutrition.
You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration – supported by our 60/40 model and modern offices in Ratingen as a meeting point for ideas.In your role, you will be the point of contact for legal matters concerning our group companies and business units, with a focus on Sales, Energy, Toll, and Purchasing.You review and negotiate procurement contracts, mainly in the areas of IT and digital products.You advise our Sales Units on selling our products (including software) and on negotiating large-scale customer contracts.You develop legal structuring options for new digital products and business opportunities.You also support special projects with group-wide relevance from a legal perspective.You independently manage your work processes and handle legal matters with full responsibility.
Field Sales Performance Analyst (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: You take operational responsibility for identifying, correcting, and optimizing customer pricing conditions across all European sales organizations.You ensure price accuracy and compliance at customer and condition level – working closely with local sales teams and central commercial functions.You analyze large and complex pricing data sets to identify incorrect or inconsistent pricing conditions.You detect anomalies, errors, and deviations from pricing rules, guidelines, or strategic frameworks and develop systematic approaches to improve error detection and reduce manual effort.You execute price corrections, updates, and condition adjustments in SAP to ensure accurate billing and customer conditions.You work closely with the Pricing Strategy Expert to ensure alignment between operational price execution and strategic pricing principles.You support the translation of pricing strategy into operational rules, logic, and SAP configuration updates.You coordinate closely with European sales organizations, Sales Excellence, IT (SAP), and Commercial Controlling to ensure consistency, data quality, and transparency in pricing processes.You act as the central point of contact for countries regarding price corrections and operational pricing questions.You develop and maintain structured pricing data models to improve efficiency, transparency, and quality.You identify process gaps and implement improvements to optimize pricing workflows and reduce error rates.
Inside Sales Support Specialist (gn) - Location: Noordwijkerhout NL Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Truck & Bus Germany PLZ 83,84,93,94 (gn) fulltime/parttime Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Become part of our diverse, dedicated and unique team! What you can expect You act as the central link between sales processes & performance measurement, sales data, and technical requirements. You work within our Sales Data Hub, optimising sales processes, performance tracking, and commercial decision-makingYou take on a leading role in developing and maintaining PowerBI Dashboards covering sales KPIs, pipeline health, forecasting, and campaign performance.You define and continuously improve sales KPIs and performance metrics, ensuring relevance, clarity, and adoption by sales teams.You enable sales teams by training and supporting them on dashboards, KPIs, and analytical tools, driving adoption and impact.You enalyse funnel performance and pipeline data to identify bottlenecks, risks, and growth opportunities.You support the execution of data-driven sales and revenue campaigns, from segmentation and targeting to performance tracking and optimisation.You transform insights into concrete recommendations and support sales leaders in prioritising actions.
Your key responsibilities Product vision & ERP-centric strategy • Define, own, and clearly communicate the product vision and roadmap, aligned with Lasernet Group’s strategic and commercial objectives • Set the long-term direction for Lasernet’s ERP integrations and partner ecosystem, ensuring continued relevance within Dynamics 365, banking, and broader ERP environments • Gather and synthesise input from customers, partners, sales, marketing, and product development into a coherent, prioritised product strategy Product organisation & ways of working • Define what good product management looks like at Lasernet Group • Build and shape a scalable product organisation, combining strong internal expertise with selective external hires • Establish effective product ways of working that balance structure, agility, and transparency — while respecting long-tenured teams and existing knowledge Executive collaboration & stakeholder alignment • Act as a trusted advisor to the CEO and a key contributor to the executive leadership team • Build strong relationships across Sales, Marketing, Product Development, Customer Success, Legal, and Commercial functions • Drive alignment across technical, commercial, and operational stakeholders Performance & continuous improvement • Monitor product performance across revenue, profitability, technical quality, and customer satisfaction • Develop a deep understanding of customer use cases in ERP-driven and regulated enterprise environments • Champion fact-based decision-making and continuous improvement across the product portfolio The role is based in Ballerup with some travel invovled to the UK and Sweden.
Your key responsibilities Product vision & ERP-centric strategy • Define, own, and clearly communicate the product vision and roadmap, aligned with Lasernet Group’s strategic and commercial objectives • Set the long-term direction for Lasernet’s ERP integrations and partner ecosystem, ensuring continued relevance within Dynamics 365, banking, and broader ERP environments • Gather and synthesise input from customers, partners, sales, marketing, and product development into a coherent, prioritised product strategy Product organisation & ways of working • Define what good product management looks like at Lasernet Group • Build and shape a scalable product organisation, combining strong internal expertise with selective external hires • Establish effective product ways of working that balance structure, agility, and transparency — while respecting long-tenured teams and existing knowledge Executive collaboration & stakeholder alignment • Act as a trusted advisor to the CEO and a key contributor to the executive leadership team • Build strong relationships across Sales, Marketing, Product Development, Customer Success, Legal, and Commercial functions • Drive alignment across technical, commercial, and operational stakeholders Performance & continuous improvement • Monitor product performance across revenue, profitability, technical quality, and customer satisfaction • Develop a deep understanding of customer use cases in ERP-driven and regulated enterprise environments • Champion fact-based decision-making and continuous improvement across the product portfolio The role is based in Ballerup with some travel invovled to the UK and Sweden.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR TASKS You support the Sourcing Team in their day‑to‑day activities You monitor supplier capacity situations and prepare regular reports You contribute to improving RFQ tools and related processes You perform price analyses and commodity group evaluation You support cost estimation activities during the sales phase You maintain databases for spend analysis You apply analytical insights to enhance Steel Tower Sourcing activities YOUR PROFILE You are an enrolled student of business administration, business informatics, industrial engineering or equivalent at a university in Germany You are available to work from our Hamburg office on a weekly basis You have a good command of written and spoken English You bring initial database knowledge or are willing to learn You have strong MS Office skills, especially in Excel You work independently, analytically and in a structured way You show a high level of comprehension, motivation and flexibility You are interested in continuing as a working student after your internship YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
YOUR TASKS You support the Sourcing Team in their day‑to‑day activities You monitor supplier capacity situations and prepare regular reports You contribute to improving RFQ tools and related processes You perform price analyses and commodity group evaluation You support cost estimation activities during the sales phase You maintain databases for spend analysis You apply analytical insights to enhance Steel Tower Sourcing activities YOUR PROFILE You are an enrolled student of business administration, business informatics, industrial engineering or equivalent at a university in Germany You are available to work from our Hamburg office on a weekly basis You have a good command of written and spoken English You bring initial database knowledge or are willing to learn You have strong MS Office skills, especially in Excel You work independently, analytically and in a structured way You show a high level of comprehension, motivation and flexibility You are interested in continuing as a working student after your internship YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Your Tasks Works on establishing preferred suppliers for product groups (global supplier database) Interface between purchasing and technology working with technical sales, engineering and layout departments Responsible to drive for optimization and integration of OEM machines with KHS equipment incorporating modular and line concepts Provides global market analysis with a technical focus Analyzes supplier capabilities and capacities to ensure machinery to machinery fit from a mechanical, electrical and programming perspective in order to mitigate risk and expenses Development of a tool set to facilitate the analysis of savings (cost structure analyzes, etc.)
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Your Tasks Works on establishing preferred suppliers for product groups (global supplier database) Interface between purchasing and technology working with technical sales, engineering and layout departments Responsible to drive for optimization and integration of OEM machines with KHS equipment incorporating modular and line concepts Provides global market analysis with a technical focus Analyzes supplier capabilities and capacities to ensure machinery to machinery fit from a mechanical, electrical and programming perspective in order to mitigate risk and expenses Development of a tool set to facilitate the analysis of savings (cost structure analyzes, etc.)