In doing so, you will work closely with Controlling, Product Management and Sales to derive recommendations for action.Competitive analyses: You will carry out structured market and competitive analyses, such as benchmarking EETS providers and their differentiating features, and derive strategic implications for the Toll business unit.
Sales Manager (m/f/d) – Location: woj. opolskie Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As a Inside Sales Representative, you will be jointly responsible for acquiring new customers in the selected segment and increasing sales. Proactively contact and communicate with (potential) customers and prospects via phone, email and web forms to identify sales opportunities and manage inbound requests.Understand and evaluate customer needs to provide appropriate solutions.Deliver compelling sales pitches and product presentations to prospective customers.Close sales opportunities by effectively overcoming objections and persuading customers to make purchasing decisions.Sell effectively the core DKV Mobility services and products.Proactively intercept the potential interest of the customer for other DKV Mobility services and products, acquiring the customer.Generating new customers and expand the customer base.Manage the entire sales pipeline efficiently.Cover the entire sales cycle from the lead received to closing.Ensure accurate sending and collection of order forms and SEPA direct debit mandates.Requesting and collecting securities when necessary.Use and maintenance of the CRM system What makes you stand out Experience in telephone sales in industries such as banking, insurance, and financial services.Developed communication skills and high customer orientation.A passion for telephone sales, independence and diligence.Ability to work in a team, initiative and commitment.Support for MS Office (Excel, Word, PowerPoint).Knowledge of the SAP system is welcome.Good knowledge of English.
Responsibilities: Activate new clients allocated in the portfolio according to the established sales plan.Manage the existing client portfolio, offering support, consultation, and personalized solutions to increase client loyalty and drive business growth through cross-selling and up-selling activities.Identify client needs and the potential for using DKV services and products for prospects and existing clients.Design customized offers that address the potential and specific activities of clients (e.g., route proposals, fueling solutions, comparative price analyses, fueling station recommendations, product and service recommendations with client-specific attributes).Initiate the process and monitor the commercial conditions offered to clients until implementation, in accordance with DKV standards and procedures.Analyze the allocated portfolio and implement measures to reduce and prevent client losses and decreases in client turnover, adapting commercial conditions to maximize the use of DKV products and services and increase portfolio profitability.Present additional product offers to clients, as well as offers for the products already used, in order to increase the utilization of products in the client portfolio.Process customer requests and complaints, communicating efficiently with support departments to clarify reported issues.Cooperate with Field Sales, Telesales, Back Office, and Credit Control departments to serve clients while adhering to DKV policies and procedures.Implement company commercial policies to promote and enhance the presence of the company’s products/services in the allocated area.Prepares periodic reports on activities performed or upon the manager's request.Responsible for the accuracy of the information provided to line managers and to the departments of the company with which collaborates What makes you stand out Minimum 2-4 years of experience in a similar positionRelevant experience in managing a client portfolioStrong skills in promoting products and services to clientsExcellent communication and teamwork skillsExcellent organizational, planning, and time management skillsCustomer-oriented and results-drivenAnalytical thinking and financial understandingAbility to analyze dataEnglish language – intermediate levelAdvanced MS Office skillsKnowledge of SAP is an advantageProactive attitude We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).