This includes: Knowing and understanding customer’s technologies and productsTechnical advice on processes, formulations and validating product functionalityVisiting the customers, making plant trials etc.Developing new, tailor made products and applications as well as optimizing existing products and applicationsOptimizing formulations combining relevant technologies You will be working closely together with AAK sales and the marketing organization and be a vital part of AAKs Global Customer Innovation Dairy network. Your home Dairy Customer Innovation Center will be the one in Karlshamn Sweden, but you will also be active in the solution development in other AAK dairy pilot plants and labs located at several different sites around the Globe.
Experience with process modeling (BPMN 2.0) and data-driven analysis.Technical Acumen: Good system and process knowledge in areas like sales, administration, or production, ideally with SAP S/4HANA experience. Familiarity with statistical methods, analytical tools (SQL/BigQuery, Google Analytics), foundational programming (e.g.
POSITION Responsible for the sales performance by developing and owning the strategy and annual business plans for Lactose & Permeate in line with the Whey Nutrition strategy Formulate and implementing sales plans and activities in the designated areas Maintainand further developing long term partnerships with customers Create new business opportunities by listening to customer needs and visiting fairs and potential new customers in order to acquire new business Ensure that customer requirements are effectively and efficiently met in full and liaising closely with the technical and customer care teams and the production facilities Provide sales reports and relevant market information on a regular basis Work closely together with other colleagues at Volac in Orwell and Felinfach Report to the Director Whey Nutrition.
Software Implementation Implement software for new and existing products according to design and coding principles Write effective and comprehensive unit tests Perform integration activities on target hardware and integrate generated code Software Validation & Verification Validate and verify software from unit tests through to flight tests Ensure all requirements are verified in line with program needs Produce test reports to support product release, qualification, and certification Contribute to the overall V&V strategy Release Management & Planning Develop release plans aligned with system development and customer needs Ensure timely availability of releases to customers Follow defined release management processes Software Definition & Design Collaborate with systems engineering and customers to capture high-level software requirements Produce and maintain complete software design documentation for DeckFinder products Define high-level and low-level software requirements Contribute to the overall design strategy Team Contribution Support engineering planning and process improvements Participate in global technical sales support activities Join trials teams for safe and effective deployment of DeckFinder and test assets Qualifications & Requirements Education Bachelor’s degree (or higher) in Computer Science or related field Professional Experience Minimum 4 years in IT/Information Systems Proven experience in software engineering across V-Model responsibilities Strong track record in developing unit and integration tests Experience with airborne systems and DO-178B/C compliance is a plus Technical Skills Proficiency in C (mandatory) Embedded software development expertise (scheduler, U-Boot, firmware, I/O) Experience with MISRA-C standards Working knowledge of Xilinx ARM Cortex SoC Knowledge of C++ (QT), Python, MATLAB/Simulink is a plus Familiarity with Lauterbach Embedded Trace and debugger desirable Experience with Atlassian toolchain is nice to have Additional Skills Team player with a proactive mindset Ability to work in an international environment Strong analytical and problem-solving skills Languages Professional fluency in English (mandatory) German is an advantage Bei uns zählt die Qualifikation – unabhängig von Alter, Geschlecht, Behinderung, sexueller Orientierung/Identität sowie sozialer, ethnischer und religiöser Herkunft.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).
Regularly communicate with clients to understand their evolving requirements and ensure the data centre meets their needs. Collaborate with sales and business development teams to support client acquisition and retention efforts. Compliance and Risk Management: Ensure compliance with data centre industry standards, regulations, and security protocols.
With currently around 36,500 employees at over 125 locations, the Company is active worldwide and generated adjusted sales of €8.1 billion in fiscal year 2024. YOUR TASKS In the field of electronics, you will help shape the future of e-mobility with us.
POSITION Responsible for leading and driving Food Safety, Quality and Regulatory strategic focusses and culture to ensure success of Fonterra’s strategic objectives Managing a team of professionals, 3 direct and 4 indirect reports, and supporting and further developing an inclusive and high performance culture Ensuring the Food Safety & Quality priorities and resources are aligned with business needs, working closely together with a.o. Manufacturing, Sales, Sourcing and Technical Departments Accountable for ensuring the quality of all locally sourced and manufactured products and for the compliance to food, HACCP and FSSC/ISO standards Developing regulatory strategy in the Europe region and establishing the framework for the provision of strategic advice and recommendations on legislative development in line with business requirements Building and maintaining critical relationships with key decision makers and stakeholders, both internally and externally Taking the lead in responsibility for all quality & food safety issues and ensuring crisis management when necessary Working closely together with Fonterra’s global network, including New Zealand and US Reporting to the Director Supply Chain and FSQR of Fonterra Europe YOUR PROFILE BSc or MSc degree in Food Science & Technology or similar Senior management experience in Quality Assurance, Food Safety and Regulatory Affairs in a comparable international business, preferably in food, feed or pharma Knowledge of various international food safety and quality systems Relevant project management experience, preferably in manufacturing Understanding of EU food regulatory environment Able to deal with and manage complexity, building strong relationships, striving for solutions and results Excellent influencing, stakeholder management and communication skills with fluency in English Comfortable working and travelling (up to 20%) in an international environment; possibility for hybrid working, max. two days/week from home office Personal skills: strategic vision, business acumen, customer focus, entrepreneurial, natural leader, decisiveness and team player FURTHER INFORMATION AND APPLICATION If you are interested in this position , please contact Jakob Jan Verbraak via email jakobjan@dupp.nl or phone+31 6-51820349 /+31 317-468686.
Besides leading, developing and motivating a team of 7 colleagues, you will be working closely together with Sales handling and growing the pipeline of customer projects. Your responsibilities include: Being proactive in customer meetings together with sales Leading new concept developments to be promoted to bakery and lipid customers Developing new product solutions and concepts based on customer needs and mar-ket literature Being the Global Tech Lead on bakery applications and leading knowledge share Handling selected key accounts globally Supporting applications centers in other regions Working in a matrix structure you will be supporting both regionally and globally and travelling activity is estimated to be around 40 days per year.
Founded in 1900 by the Dutch family Doeleman, Zeelandia has more than 120 years of experience, with operations in over 30 countries and sales in about 100 countries. Together with their customers – industrial bakeries, small artisanal bakeries and midsized bakeries – they explore the world of bakery.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Eastern Europe team is a dynamic international group of 7 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators.
Your Tasks & Responsibilities: Brand Strategy & Execution Develop and implement data‑driven, multi‑channel marketing strategies for vaccine brandsDesign marketing initiatives based on market dynamics, competition, and customer insightsOptimize the customer journey by ensuring relevant and seamless interactions across all touchpointsStrengthen the Sales Journey by leveraging CRM data for preparation, enhancing iPad-supported conversations, enabling consent generation, and driving follow-up through approved emailAnalyze trends, customer behaviors, and performance metrics to refine brand positioning and strategic decision-makingEnsure brand consistency and targeted, impactful messaging across all channels Cross-Functional Collaboration & Digital Innovation Align brand and digital strategies with Sales, Medical, Market Access, Operations, and other key partnersUse CRM systems, marketing automation, and analytics to optimize engagement and overall performanceChampion digital adoption and innovative solutions, particularly within the field forceSupport the organization in expanding digital expertise and fostering a continuous improvement mindset Compliance & Performance Monitoring Track and evaluate marketing initiatives to measure effectiveness and optimize future strategiesEnsure compliance with relevant regulations (e.g., HWG, AMG, industry codes) and internal quality standards Your Skills and Experience University degree in Business, Science, IT, or a related field3–5 years of experience in brand management or digital marketing within the pharmaceutical/healthcare industryStrong knowledge of multi‑channel marketing, CRM, and data‑driven engagement strategiesExperience collaborating with cross-functional teams and influencing key stakeholdersA digital-first mindset with a passion for innovation, analytics, and continuous improvement What We Offer A meaningful role contributing to public health by supporting vaccine awareness and accessibilityThe opportunity to shape digital transformation and drive innovative customer engagement strategiesA collaborative, inclusive environment with strong cross‑functional partnershipsProfessional development opportunities, including digital marketing upskilling and leadership exposureGreat compensation package and benefits such as a pension scheme, including flexible working arrangementsA culture that values curiosity, continuous learning, and a forward‑thinking mindset About CSL Seqirus CSL Seqirus is part of CSL.
Responsibilities: Prepare and manage client contracts and additional contractual documentsContact clients with outstanding payments and ensure timely collection of overdue invoicesMonitor and follow up on invoice payments within established deadlinesCompile and submit weekly reports for the Finance DepartmentUse Salesforce CRM to manage and document client interactionsCollaborate effectively with internal departments such as Sales, Finance, and CreditManage fuel card orders and ensure timely delivery to clients What makes you stand out Strong communication and negotiation abilitiesExcellent organizational, planning, and time‑management skillsCustomer‑oriented mindset with strong presentation and interpersonal communication skillsIntermediate English level; advanced level is an advantageProficiency in MS Office at an intermediate level We are looking forward to your application and to applicants who enrich our diverse culture!
In partnership with indication-specific Medical Strategy, Operations, Sales, and other functions, responsible for award of strategic and tactical new business to achieve annual Gross New Business targets.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Western Europe team is a dynamic international group of 18 colleagues, consisting of a Director, two Heads of, Sales & Alliance Managers and Sales Support Coordinators.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Asia Pacific team is a dynamic international group of 11 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Middle East and Africa team is a dynamic international group of 10 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators.
Inside Sales Representative - Acquisition & Hunting (gn) - Location Prague/CZ Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Field Sales Manager - Fleet (gn) / Location: Moravia/CZ Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
What makes you stand out 2+ years of experience in Customer Service, Sales, Logistics, or Supply Chain (B2B is a big plus).Fluency in German (C1) and strong English for international collaboration.Any other languages are a plus.Familiarity with SAP or MS Dynamics (big plus) and solid MS Office skills.Excellent communication skills, empathy, and composure in tense situations.A solution-oriented mindset and genuine joy in turning a “difficult client” into a satisfied customer.Team spirit and a desire to grow in a dynamic, international environment.
You will participate in customer events and sales projects, contributing your expertise and leadership. What makes you stand out You have experience in key account sales, ideally with professional experience in logistics or services and the sale of products/services that require explanation.
Your Impact In This Role Drive new customer acquisition and significantly grow your portfolio, with a strong focus on Danish customers.Manage the entire sales cycle—from lead qualification to closing.Sell advanced mobility and logistics solutions that make a real difference for our customers.Create high-quality appointments for Field Sales (FS/KAM).Boost customer value through cross- and upselling.Proactively identify opportunities to optimize sales processes and performance.Maintain and improve data quality in MS Dynamics CRM.Support, coach, and inspire fellow sales colleagues.
RESPONSIBILITIES: Accountable and responsible for creating innovative, evidence-based, and patient-centered delivery strategies and solutions for Cardiovascular pre-approval clinical trials or studies, addressing the specific needs and challenges of each customer.In partnership with Indication-Specific Medical Strategy, Operations, Sales, and other functions, responsible for award of strategic and tactical new business to achieve annual Gross New Business targets. Responsible for the inclusion of Cardiovascular elements into proposals.Provide scientific, clinical, and operational advice to internal stakeholders developing proposals: this may include, but is not limited to, providing the strategy to protocol design/clinical development plan, mining data to address important clinical questions relevant to the study, reviewing the protocol for scientific/regulatory soundness and feasibility, identification of target site and principal investigator profiles, anticipated patient recruitment, standard of care and competitive landscape.Support preparation of customer and bid defense meetings, e.g. training and preparation of the assigned project team; provide specific content; ensure presentation focus and content effectively conveys Cardiovascular strategy.
In partnership with Indication-Specific Medical Strategy, Operations, Sales, and other functions, responsible for award of strategic and tactical new business to achieve annual Gross New Business targets. Responsible for the inclusion of CNS elements into proposals.
In doing so, you will work closely with Controlling, Product Management and Sales to derive recommendations for action.Competitive analyses: You will carry out structured market and competitive analyses, such as benchmarking EETS providers and their differentiating features, and derive strategic implications for the Toll business unit.
Sales Manager (m/f/d) – Location: woj. opolskie Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
You work closely with Customer Service, Partner Consulting, and Sales Management. You actively participate in strategic partner and customer meetings in your region. You support the Sales Managers in complex offer, contract, and pricing negotiations.
You work closely with Customer Service, Partner Consulting, and Sales Management. You actively support strategic partner and customer meetings in the region. You support the Sales Managers in complex proposal, contract, and pricing negotiations.
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You are responsible for the independent acquisition of fuel and vehicle services suppliers, building and sustainably maintaining strategic partnerships, including contract negotiations and the optimization of existing framework agreementsYou prepare reports and KPIs to actively manage and evaluate supplier performanceYou take ownership of comprehensive relationship management and strategically expand your network to identify new business opportunities in the mobility sectorYou develop the country strategy and implement it independentlyYou identify and commercialize new business opportunities, such as app-based parking or mobility services, and actively contribute to innovation in the mobility environmentYou take on (partial) leadership and coordination of cross-functional projects and are responsible for the rollout of mobile payment, the DKV Chipcard, and other innovative technologiesYou monitor volume targets, special agreements, and incentives, and coordinate across interfaces to implement sales promotion initiatives and optimize gross profit. What makes you stand out You have completed a commercial apprenticeship or a comparable qualificationYou are used to working in a self‑organized and structured manner and have an intuitive handling of IT systemsYou independently drive your area of responsibility and continuously develop it further with a high level of initiative and a strategic mindsetYou conduct professional correspondence and negotiations in multiple languages, at a minimum in German and English We are looking forward to your application and to applicants who enrich our diverse culture!
As a Inside Sales Representative, you will be jointly responsible for acquiring new customers in the selected segment and increasing sales. Proactively contact and communicate with (potential) customers and prospects via phone, email and web forms to identify sales opportunities and manage inbound requests.Understand and evaluate customer needs to provide appropriate solutions.Deliver compelling sales pitches and product presentations to prospective customers.Close sales opportunities by effectively overcoming objections and persuading customers to make purchasing decisions.Sell effectively the core DKV Mobility services and products.Proactively intercept the potential interest of the customer for other DKV Mobility services and products, acquiring the customer.Generating new customers and expand the customer base.Manage the entire sales pipeline efficiently.Cover the entire sales cycle from the lead received to closing.Ensure accurate sending and collection of order forms and SEPA direct debit mandates.Requesting and collecting securities when necessary.Use and maintenance of the CRM system What makes you stand out Experience in telephone sales in industries such as banking, insurance, and financial services.Developed communication skills and high customer orientation.A passion for telephone sales, independence and diligence.Ability to work in a team, initiative and commitment.Support for MS Office (Excel, Word, PowerPoint).Knowledge of the SAP system is welcome.Good knowledge of English.
What makes you stand out You hold a university degree in Business Administration, Economics, or a comparable field of study.You bring several years of experience in product management, sales, and stakeholder coordination.You have a strong understanding of product and sales logic, processes, and relevant KPIs.You communicate fluently and confidently in both German and English, verbally and in writing; additional languages are a plus.
You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration – supported by our 60/40 model and modern offices in Ratingen as a meeting point for ideas.In your role, you will be the point of contact for legal matters concerning our group companies and business units, with a focus on Sales, Energy, Toll, and Purchasing.You review and negotiate procurement contracts, mainly in the areas of IT and digital products.You advise our Sales Units on selling our products (including software) and on negotiating large-scale customer contracts.You develop legal structuring options for new digital products and business opportunities.You also support special projects with group-wide relevance from a legal perspective.You independently manage your work processes and handle legal matters with full responsibility.
Field Sales Performance Analyst (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: You take operational responsibility for identifying, correcting, and optimizing customer pricing conditions across all European sales organizations.You ensure price accuracy and compliance at customer and condition level – working closely with local sales teams and central commercial functions.You analyze large and complex pricing data sets to identify incorrect or inconsistent pricing conditions.You detect anomalies, errors, and deviations from pricing rules, guidelines, or strategic frameworks and develop systematic approaches to improve error detection and reduce manual effort.You execute price corrections, updates, and condition adjustments in SAP to ensure accurate billing and customer conditions.You work closely with the Pricing Strategy Expert to ensure alignment between operational price execution and strategic pricing principles.You support the translation of pricing strategy into operational rules, logic, and SAP configuration updates.You coordinate closely with European sales organizations, Sales Excellence, IT (SAP), and Commercial Controlling to ensure consistency, data quality, and transparency in pricing processes.You act as the central point of contact for countries regarding price corrections and operational pricing questions.You develop and maintain structured pricing data models to improve efficiency, transparency, and quality.You identify process gaps and implement improvements to optimize pricing workflows and reduce error rates.
You have practical experience in areas such as business development, purchasing, sales or partner management. You have abstract thinking skills and a structured way of working. You have a very good command of written and spoken German and English.
Conduct regular customer check-ins to ensure satisfaction and uncover additional sales potential. Sales Activities Deliver persuasive sales presentations, product demonstrations, and trials to potential customers. Provide clear and comprehensive information about DKV products and services.
Inside Sales Support Specialist (gn) - Location: Noordwijkerhout NL Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
. • Conduct product testing, quality checks, and performance evaluations. • Collaborate with Operations, Customer Service, Compliance, Sales, Finance, and Key Account Management. • Maintain alignment with international product teams within DKV Mobility. • Monitor product KPIs and initiate improvements. • Identify automation opportunities and optimize workflows. • Ensure compliance with tax, legal, and regulatory requirements. • Conduct competitive analyses and gather customer feedback. • Support creation of product‑related communication materials.
Sales Manager Truck & Bus Germany PLZ 83,84,93,94 (gn) fulltime/parttime Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
As a Customer Support Representative, you are the coordinator and take ownership of our service delivery. You also support the Sales department in handling quotation requests and orders in the area of eMobility. Additionally, you assist other inside‑sales colleagues with all questions related to electric mobility.
As part of our team, you will take on the following responsibilities: You plan, analyze, and optimize campaigns for new customer acquisition, cross-/upselling, reactivation, and churn prevention.You ensure complete tracking of all campaign activities and their success across all sales channels.You transform raw data into actionable insights for campaign optimization.You regularly analyze campaign data (leads, conversion rates, revenue contribution) and derive recommendations for action.You create reports and interactive dashboards for management and sales teams (e.g., in Power BI).You identify optimization opportunities to continuously improve campaign performance and develop and validate KPI logics for campaign tracking and success measurement.You ensure consistency and data quality across all systems and reports, and you use Microsoft Dynamics 365 and HubSpot for planning, execution, and tracking, leveraging data sources such as CRM, SAP, Snowflake.You use Power Query for data modeling and transformation.You develop and implement standardized workflows for campaign planning, execution, and evaluation.You ensure European-wide consistency of all campaign processes and coordinate with local contacts and sales teams (Inside Sales, Field Sales Channel Managers).You promote knowledge sharing across countries and teams, including lessons learned and best practices.
As part of our team, you will take on the following responsibilities:You manage the pan-European performance steering of the Inside Sales channel. You continuously optimize a central performance management system in Power BI and Genesys for all Inside Sales activities to ensure full transparency across all countries.You define and monitor all relevant KPIs (lead handling, contact rates, pipeline conversion, activity levels) within MSD and Genesys.You take end-to-end responsibility for monitoring and optimizing the sales pipeline from lead to customer.You develop and refine lead scoring models, qualification criteria, and routing rules to ensure optimal processing across all Inside Sales teams.You are responsible for all lead, call, and email routing within European sales organizations, ensuring maximum efficiency, customer reachability, and balanced workload distribution.You analyze Inside Sales data to identify trends, inefficiencies, and opportunities.You work closely with Sales Excellence, Marketing, IT (Genesys & Dynamics), and local sales teams to ensure seamless, data-driven sales processes.You participate in the planning, execution, and performance review of pan-European Inside Sales campaigns and initiatives.You ensure system readiness for campaigns (Genesys routing, Dynamics workflows) and establish clear standards for performance measurement.
What makes you stand out You have at least 5 years of professional experience in customer service, sales, account management or another efficiency-optimised area with a strong customer focus, ideally in B2B e-commerce.You have a relevant degree or equivalent professional experience.You have experience in leading international teams and developing managers.
Responsibilities: Activate new clients allocated in the portfolio according to the established sales plan.Manage the existing client portfolio, offering support, consultation, and personalized solutions to increase client loyalty and drive business growth through cross-selling and up-selling activities.Identify client needs and the potential for using DKV services and products for prospects and existing clients.Design customized offers that address the potential and specific activities of clients (e.g., route proposals, fueling solutions, comparative price analyses, fueling station recommendations, product and service recommendations with client-specific attributes).Initiate the process and monitor the commercial conditions offered to clients until implementation, in accordance with DKV standards and procedures.Analyze the allocated portfolio and implement measures to reduce and prevent client losses and decreases in client turnover, adapting commercial conditions to maximize the use of DKV products and services and increase portfolio profitability.Present additional product offers to clients, as well as offers for the products already used, in order to increase the utilization of products in the client portfolio.Process customer requests and complaints, communicating efficiently with support departments to clarify reported issues.Cooperate with Field Sales, Telesales, Back Office, and Credit Control departments to serve clients while adhering to DKV policies and procedures.Implement company commercial policies to promote and enhance the presence of the company’s products/services in the allocated area.Prepares periodic reports on activities performed or upon the manager's request.Responsible for the accuracy of the information provided to line managers and to the departments of the company with which collaborates What makes you stand out Minimum 2-4 years of experience in a similar positionRelevant experience in managing a client portfolioStrong skills in promoting products and services to clientsExcellent communication and teamwork skillsExcellent organizational, planning, and time management skillsCustomer-oriented and results-drivenAnalytical thinking and financial understandingAbility to analyze dataEnglish language – intermediate levelAdvanced MS Office skillsKnowledge of SAP is an advantageProactive attitude We are looking forward to your application and to applicants who enrich our diverse culture!
You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead.
As part of our team, you will take on the following responsibilities: As a Technical Administrator Charge Points, you are part of our Technical Customer Care Team and are responsible for the technical and operational support of our charging infrastructure in the @Home & @Work segmentYou work closely with partners, installers, product management, operations and internal specialist teams, with the clear goal of providing our customers with a reliable and high‑quality charging experienceYou actively support the further development and implementation of the European eMobility strategy and contribute your operational experience to strategic initiatives and concepts You plan, organise and coordinate appointments, trainings and technical events, ensuring smooth operational processes in day‑to‑day business.You collaborate closely with internal stakeholders from engineering, product management, sales and partner teams and ensure a continuous and transparent flow of informationYou continuously analyse and further develop customer care processes in the @Home & @Work environment, identify optimisation potential, implement efficient new workflows and take responsibility for quality standards within your area of expertiseYou actively participate in cross‑functional projects and take on (partial) project leadership for technical and organisational topics.