You have practical experience in areas such as business development, purchasing, sales or partner management. You have abstract thinking skills and a structured way of working. You have a very good command of written and spoken German and English.
Conduct regular customer check-ins to ensure satisfaction and uncover additional sales potential. Sales Activities Deliver persuasive sales presentations, product demonstrations, and trials to potential customers. Provide clear and comprehensive information about DKV products and services.
Inside Sales Support Specialist (gn) - Location: Noordwijkerhout NL Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
. • Conduct product testing, quality checks, and performance evaluations. • Collaborate with Operations, Customer Service, Compliance, Sales, Finance, and Key Account Management. • Maintain alignment with international product teams within DKV Mobility. • Monitor product KPIs and initiate improvements. • Identify automation opportunities and optimize workflows. • Ensure compliance with tax, legal, and regulatory requirements. • Conduct competitive analyses and gather customer feedback. • Support creation of product‑related communication materials.
Sales Manager Truck & Bus Germany PLZ 83,84,93,94 (gn) fulltime/parttime Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
Become part of our diverse, dedicated and unique team! What you can expect You act as the central link between sales processes & performance measurement, sales data, and technical requirements. You work within our Sales Data Hub, optimising sales processes, performance tracking, and commercial decision-makingYou take on a leading role in developing and maintaining PowerBI Dashboards covering sales KPIs, pipeline health, forecasting, and campaign performance.You define and continuously improve sales KPIs and performance metrics, ensuring relevance, clarity, and adoption by sales teams.You enable sales teams by training and supporting them on dashboards, KPIs, and analytical tools, driving adoption and impact.You enalyse funnel performance and pipeline data to identify bottlenecks, risks, and growth opportunities.You support the execution of data-driven sales and revenue campaigns, from segmentation and targeting to performance tracking and optimisation.You transform insights into concrete recommendations and support sales leaders in prioritising actions.
As a Customer Support Representative, you are the coordinator and take ownership of our service delivery. You also support the Sales department in handling quotation requests and orders in the area of eMobility. Additionally, you assist other inside‑sales colleagues with all questions related to electric mobility.
Von der ersten Analyse der Ausschreibung bis zur finalen Einreichung des Angebots stellst Du sicher, dass jedes Dokument höchsten Qualitätsansprüchen genügt. Nach dem Zuschlag begleitest Du die Übergabe an das Sales-Team für ein reibungsloses Onboarding unserer neuen Kunden. Was wir uns wünschen: Ein abgeschlossenes Studium (BWL, Wirtschaftsingenieurwesen o.Ä.) oder eine vergleichbare Qualifikation bringst Du mit.
Was es zu tun gibt: Als Business Controller steuerst und überwachst Du unsere vertrieblichen KPIs entlang des gesamten Sales-Funnels und führst monatliche Soll-Ist-Analysen der Vertriebsperformance durch. Du erstellst Forecasts, Absatzprognosen sowie Best-, Worst- und Realistic-Case-Szenarien für den Eintritt in neue Geschäftsfelder oder Produktkategorien.
About us Your Contribution Develop and build up knowhow and knowledge in application of high index wafers for Augmented Reality, and of optical materials/elements in consumer electronics devices/system.As technical interface to customers, work with customer, starting in R&D phases, understand customer’s technical requirement, and provide solutions based on our product portfolio and capabilities.Feedback customers’ need to internal technical team, and coordinate internal development projects.Support customers’ challenges in their further processing of our products in their production.Lead and coach application engineers; plan and coordinate internal resources.Provide technical support for BD/sales for new applications of our products.Expand industry network with technical experts in our industries. Your Profile Master or PhD degree of Optics, Materials or Engineering.Min. 10 years work experience in opto-electronics industry；min. 5 years with management role.Good knowledge in optical materials, especially on high index wafers, blue glass, filter glass etc.Good knowledge of application of optical glass and/or wafer, and optical module design.
As a Project Engineer- Sales & Engineering Liaison (m/f/d) , you act as the link between Sales and Engineering, ensuring customer requirements are technically feasible and cost-effective.
Im „Innovation Circle“ erarbeitest du neue Anforderungen an die Lösung und setzt diese gemeinsam mit dem Produktmanagement und der Produktentwicklung um.Als zentraler Ansprechpartner für die Bereiche Operations und Sales stehst du für alle Fragen rund um das Produkt zur Verfügung und präsentierst Neuerungen in unserer KUMAakademie.Du bist verantwortlich für die Konzepterstellung (User Storys) bei Änderungen oder neuen Prozessen in der Branchenlösung und erstellst Onlinehilfen sowie Produktvideos.
Im „Innovation Circle“ erarbeitest du neue Anforderungen an die Lösung und setzt diese gemeinsam mit dem Produktmanagement und der Produktentwicklung um.Als zentraler Ansprechpartner für die Bereiche Operations und Sales stehst du für alle Fragen rund um das Produkt zur Verfügung und präsentierst Neuerungen in unserer KUMAakademie.Du bist verantwortlich für die Konzepterstellung (User Storys) bei Änderungen oder neuen Prozessen in der Branchenlösung und erstellst Onlinehilfen sowie Produktvideos.
Im „Innovation Circle“ erarbeitest du neue Anforderungen an die Lösung und setzt diese gemeinsam mit dem Produktmanagement und der Produktentwicklung um.Als zentraler Ansprechpartner für die Bereiche Operations und Sales stehst du für alle Fragen rund um das Produkt zur Verfügung und präsentierst Neuerungen in unserer KUMAakademie.Du bist verantwortlich für die Konzepterstellung (User Storys) bei Änderungen oder neuen Prozessen in der Branchenlösung und erstellst Onlinehilfen sowie Produktvideos.
Im „Innovation Circle“ erarbeitest du neue Anforderungen an die Lösung und setzt diese gemeinsam mit dem Produktmanagement und der Produktentwicklung um.Als zentraler Ansprechpartner für die Bereiche Operations und Sales stehst du für alle Fragen rund um das Produkt zur Verfügung und präsentierst Neuerungen in unserer KUMAakademie.Du bist verantwortlich für die Konzepterstellung (User Storys) bei Änderungen oder neuen Prozessen in der Branchenlösung und erstellst Onlinehilfen sowie Produktvideos.
Sei dabei, wenn wir die nächste Herausforderung anpacken! Ab sofort suchen wir dich als Sales Development Representative (m/w/d) zur Verstärkung unseres Teams in Dortmund oder im Homeoffice. DU und deine Performance bei KUMAVISION Du bist der erste professionelle Kontaktpunkt für potenzielle Kunden und sorgst dafür, dass aus Zielunternehmen qualifizierte Chancen für unseren Vertrieb werden.
Sei dabei, wenn wir die nächste Herausforderung anpacken! Ab sofort suchen wir dich als Sales Development Representative (m/w/d) zur Verstärkung unseres Teams in Markdorf DU und deine Performance bei KUMAVISION Du bist der erste professionelle Kontaktpunkt für potenzielle Kunden und sorgst dafür, dass aus Zielunternehmen qualifizierte Chancen für unseren Vertrieb werden.
Für unseren Kunden im Raum Ulm suchen wir Sie als engagierte Vertriebspersönlichkeit für den Innendienst Vertriebsmitarbeiter Sales Support Innendienst (m/w/d) – – mit Fokus auf KI-gestützte Prozesse Ihre berufliche Zukunft: Sie arbeiten mit modernen, KI-gestützten Tools und Systemen , die Ihre tägliche Arbeit erleichtern und Ihnen Raum für wertschöpfende Tätigkeiten geben – Innovation wird gelebt, nicht nur versprochen.
As a Project Engineer- Sales & Engineering Liaison (m/f/d) , you act as the link between Sales and Engineering, ensuring customer requirements are technically feasible and cost-effective.
Qualification Checklist: University degree (or equivalent) in engineering, business administration or a related field. 3+ years of experience in international B2B sales and marketing for complex technical products – 5+ years for senior managers. Strong understanding of end-to-end sales and business development processes.
As part of our team, you will take on the following responsibilities: You plan, analyze, and optimize campaigns for new customer acquisition, cross-/upselling, reactivation, and churn prevention.You ensure complete tracking of all campaign activities and their success across all sales channels.You transform raw data into actionable insights for campaign optimization.You regularly analyze campaign data (leads, conversion rates, revenue contribution) and derive recommendations for action.You create reports and interactive dashboards for management and sales teams (e.g., in Power BI).You identify optimization opportunities to continuously improve campaign performance and develop and validate KPI logics for campaign tracking and success measurement.You ensure consistency and data quality across all systems and reports, and you use Microsoft Dynamics 365 and HubSpot for planning, execution, and tracking, leveraging data sources such as CRM, SAP, Snowflake.You use Power Query for data modeling and transformation.You develop and implement standardized workflows for campaign planning, execution, and evaluation.You ensure European-wide consistency of all campaign processes and coordinate with local contacts and sales teams (Inside Sales, Field Sales Channel Managers).You promote knowledge sharing across countries and teams, including lessons learned and best practices.
As part of our team, you will take on the following responsibilities:You manage the pan-European performance steering of the Inside Sales channel. You continuously optimize a central performance management system in Power BI and Genesys for all Inside Sales activities to ensure full transparency across all countries.You define and monitor all relevant KPIs (lead handling, contact rates, pipeline conversion, activity levels) within MSD and Genesys.You take end-to-end responsibility for monitoring and optimizing the sales pipeline from lead to customer.You develop and refine lead scoring models, qualification criteria, and routing rules to ensure optimal processing across all Inside Sales teams.You are responsible for all lead, call, and email routing within European sales organizations, ensuring maximum efficiency, customer reachability, and balanced workload distribution.You analyze Inside Sales data to identify trends, inefficiencies, and opportunities.You work closely with Sales Excellence, Marketing, IT (Genesys & Dynamics), and local sales teams to ensure seamless, data-driven sales processes.You participate in the planning, execution, and performance review of pan-European Inside Sales campaigns and initiatives.You ensure system readiness for campaigns (Genesys routing, Dynamics workflows) and establish clear standards for performance measurement.
What makes you stand out You have at least 5 years of professional experience in customer service, sales, account management or another efficiency-optimised area with a strong customer focus, ideally in B2B e-commerce.You have a relevant degree or equivalent professional experience.You have experience in leading international teams and developing managers.
Responsibilities: Activate new clients allocated in the portfolio according to the established sales plan.Manage the existing client portfolio, offering support, consultation, and personalized solutions to increase client loyalty and drive business growth through cross-selling and up-selling activities.Identify client needs and the potential for using DKV services and products for prospects and existing clients.Design customized offers that address the potential and specific activities of clients (e.g., route proposals, fueling solutions, comparative price analyses, fueling station recommendations, product and service recommendations with client-specific attributes).Initiate the process and monitor the commercial conditions offered to clients until implementation, in accordance with DKV standards and procedures.Analyze the allocated portfolio and implement measures to reduce and prevent client losses and decreases in client turnover, adapting commercial conditions to maximize the use of DKV products and services and increase portfolio profitability.Present additional product offers to clients, as well as offers for the products already used, in order to increase the utilization of products in the client portfolio.Process customer requests and complaints, communicating efficiently with support departments to clarify reported issues.Cooperate with Field Sales, Telesales, Back Office, and Credit Control departments to serve clients while adhering to DKV policies and procedures.Implement company commercial policies to promote and enhance the presence of the company’s products/services in the allocated area.Prepares periodic reports on activities performed or upon the manager's request.Responsible for the accuracy of the information provided to line managers and to the departments of the company with which collaborates What makes you stand out Minimum 2-4 years of experience in a similar positionRelevant experience in managing a client portfolioStrong skills in promoting products and services to clientsExcellent communication and teamwork skillsExcellent organizational, planning, and time management skillsCustomer-oriented and results-drivenAnalytical thinking and financial understandingAbility to analyze dataEnglish language – intermediate levelAdvanced MS Office skillsKnowledge of SAP is an advantageProactive attitude We are looking forward to your application and to applicants who enrich our diverse culture!
Project Management You manage sales projects from the initial lead evaluation to the successful signing of contracts. By assessing leads and developing sales opportunities, you ensure that each project aligns with Sunfire’s sales objectives.
What you do: Developing and designing standard solution for SCADA to deliver secured scalable architectures in line wich customer requirements ensuring compliance as per industry standards Develop project specific solutions and architectures working closely with the bid management team & sales team Preparing the technical description of the solution Creating bill of materials for the SCADA solution Stakeholder Management GT etc.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
You work closely with all departments within the Project Management in Germany and act as a trusted partner from sales to commissioning. In this role, you collaborate with Site Management, external service providers, and customers while contributing to the further development of our HSE management system.
YOUR TASKS You support the Sourcing Team in their day‑to‑day activities You monitor supplier capacity situations and prepare regular reports You contribute to improving RFQ tools and related processes You perform price analyses and commodity group evaluation You support cost estimation activities during the sales phase You maintain databases for spend analysis You apply analytical insights to enhance Steel Tower Sourcing activities YOUR PROFILE You are an enrolled student of business administration, business informatics, industrial engineering or equivalent at a university in Germany You are available to work from our Hamburg office on a weekly basis You have a good command of written and spoken English You bring initial database knowledge or are willing to learn You have strong MS Office skills, especially in Excel You work independently, analytically and in a structured way You show a high level of comprehension, motivation and flexibility You are interested in continuing as a working student after your internship YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
For the right candidate the location can be flexible, but close collaboration with the AAK office in Aarhus, Denmark is necessary, and therefore being located in Denmark is a plus. YOUR PROFILE Your track record includes solid experience in B2B sales or business development from the food industry or a related industry, and ideally you have academic merits in both business and a technical field.
DU und deine Performance bei der KUMAVISION Du begeisterst unsere Interessenten und Kunden mit unseren Lösungen auf Basis von Microsoft Dynamics 365 Business Central und präsentierst die Business Software von Morgen. Mit deiner fundierten Erfahrung als Sales Manager von Softwarelösungen im Bereich Projektdiensleister bist du für den Neukundenvertrieb in deinem Sales-Gebiet verantwortlich.
DU und deine Performance bei der KUMAVISION Du begeisterst unsere Interessenten und Kunden mit unseren Lösungen auf Basis von Microsoft Dynamics 365 Business Central und präsentierst die Business Software von Morgen. Mit deiner fundierten Erfahrung als Sales Manager von Softwarelösungen im Bereich Projektdiensleister bist du für den Neukundenvertrieb in deinem Sales-Gebiet verantwortlich.
DU und deine Performance bei der KUMAVISION Du begeisterst unsere Interessenten und Kunden mit unseren Lösungen auf Basis von Microsoft Dynamics 365 Business Central und präsentierst die Business Software von Morgen. Mit deiner fundierten Erfahrung als Sales Manager von Softwarelösungen im Bereich Projektdiensleister bist du für den Neukundenvertrieb in deinem Sales-Gebiet verantwortlich.
DU und deine Performance bei der KUMAVISION Du begeisterst unsere Interessenten und Kunden mit unseren Lösungen auf Basis von Microsoft Dynamics 365 Business Central und präsentierst die Business Software von Morgen. Mit deiner fundierten Erfahrung als Sales Manager von Softwarelösungen im Bereich Projektdiensleister bist du für den Neukundenvertrieb in deinem Sales-Gebiet verantwortlich.
Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
Foster close collaboration with customers, ensuring effective communication of project requirements. Collaborate with project teams and sales to prepare quotations and calculations for customers. Handle resource planning and quality management to ensure successful project execution.
Foster close collaboration with customers, ensuring effective communication of project requirements. Collaborate with project teams and sales to prepare quotations and calculations for customers. Handle resource planning and quality management to ensure successful project execution.
What you do: Developing and designing standard solution for SCADA to deliver secured scalable architectures in line wich customer requirements ensuring compliance as per industry standards Develop project specific solutions and architectures working closely with the bid management team & sales team Preparing the technical description of the solution Creating bill of materials for the SCADA solution Stakeholder Management GT etc.
You work closely with all departments within the Project Management in Germany and act as a trusted partner from sales to commissioning. In this role, you collaborate with Site Management, external service providers, and customers while contributing to the further development of our HSE management system.
YOUR TASKS You support the Sourcing Team in their day‑to‑day activities You monitor supplier capacity situations and prepare regular reports You contribute to improving RFQ tools and related processes You perform price analyses and commodity group evaluation You support cost estimation activities during the sales phase You maintain databases for spend analysis You apply analytical insights to enhance Steel Tower Sourcing activities YOUR PROFILE You are an enrolled student of business administration, business informatics, industrial engineering or equivalent at a university in Germany You are available to work from our Hamburg office on a weekly basis You have a good command of written and spoken English You bring initial database knowledge or are willing to learn You have strong MS Office skills, especially in Excel You work independently, analytically and in a structured way You show a high level of comprehension, motivation and flexibility You are interested in continuing as a working student after your internship YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).
You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead.
As part of our team, you will take on the following responsibilities: As a Technical Administrator Charge Points, you are part of our Technical Customer Care Team and are responsible for the technical and operational support of our charging infrastructure in the @Home & @Work segmentYou work closely with partners, installers, product management, operations and internal specialist teams, with the clear goal of providing our customers with a reliable and high‑quality charging experienceYou actively support the further development and implementation of the European eMobility strategy and contribute your operational experience to strategic initiatives and concepts You plan, organise and coordinate appointments, trainings and technical events, ensuring smooth operational processes in day‑to‑day business.You collaborate closely with internal stakeholders from engineering, product management, sales and partner teams and ensure a continuous and transparent flow of informationYou continuously analyse and further develop customer care processes in the @Home & @Work environment, identify optimisation potential, implement efficient new workflows and take responsibility for quality standards within your area of expertiseYou actively participate in cross‑functional projects and take on (partial) project leadership for technical and organisational topics.
Prepare product documentation, pricing structures, and training materials for internal stakeholders. Support global sales teams with technical and commercial expertise during tenders and negotiations. Develop business cases and proposals for new service products and drive decision‑making processes.
As a Technical Sales Engineer for Upgrade Sales, you contribute to the growth of Nordex’s Aftersales business by developing technical upgrade solutions in close collaboration with global markets and Service functions.
Prepare product documentation, pricing structures, and training materials for internal stakeholders. Support global sales teams with technical and commercial expertise during tenders and negotiations. Develop business cases and proposals for new service products and drive decision‑making processes.
As part of our team, you will take on the following responsibilities: You develop and implement the webshop product strategy (Adobe Commerce) in close alignment with eCommerce and Sales Management, translating strategic goals into value‑driven roadmaps, prioritized epics, and measurable outcomes (conversion, checkout efficiency, growth).You act as the central link between stakeholders (eCommerce, Performance Marketing, and potentially CRM/Operations) and the international development setup.You are responsible for the technical and functional scaling of our webshop across currently 22 markets (with further expansion planned), including stable integrations, high‑performance releases, and clear prioritization based on business value, feasibility, and risk.From a shop perspective, you own the overview of interfaces and data flows (e.g. order APIs, authentication/identity, validation services, CRM integrations such as Microsoft Dynamics).You coordinate dependencies with other teams and product owners and drive a seamless customer journey across digital touchpoints.