. • Conduct product testing, quality checks, and performance evaluations. • Collaborate with Operations, Customer Service, Compliance, Sales, Finance, and Key Account Management. • Maintain alignment with international product teams within DKV Mobility. • Monitor product KPIs and initiate improvements. • Identify automation opportunities and optimize workflows. • Ensure compliance with tax, legal, and regulatory requirements. • Conduct competitive analyses and gather customer feedback. • Support creation of product‑related communication materials.
As a Customer Support Representative, you are the coordinator and take ownership of our service delivery. You also support the Sales department in handling quotation requests and orders in the area of eMobility. Additionally, you assist other inside‑sales colleagues with all questions related to electric mobility.
Prepares materials for presentations and makes service sales presentations as needed. Primarily focused on developing new business from customers that have not had their pumps serviced, are lost, pumps due for service, newly installed eqiupment or competitive equipment.
Data Science & Advanced Analytics is responsible for developments of the statistical procedures and methods used for quality assurance processes, data imputations, data projections, forecasting and many other for healthcare panel data including pharmacy sales, ecommerce data, hospital consumption, physician level prescriptions and longitudinal anonymized patient level data. Joining the Data Science & Advanced Analytics team provides the opportunity to work with large and complex data and methodologies in a fast-paced, ever-changing environment to support international customers.