Your Day To Day Responsibilities Include: Overall reduction of claim expense as a function of payroll and sales. Standardization of claim processes and procedures. Maintenance of claim databases and systems. Establish and maintain performance metrics.Executes claim audits of staff for KPI management.
Maschinenbau, Mechatronik, Wirtschaftsingenieurwesen) oder eine vergleichbare Ausbildung mit entsprechender Weiterbildung Fundiertes Projektmanagement-Know-how Kenntnisse im Vertrags- und Claim-Management Erfahrung im Service- bzw. After-Sales-Bereich von technischen Anlagen oder Maschinen Sicherer Umgang mit MS Office sowie ERP-Systemen (z. B. ProAlpha) und Projektmanagement-Tools Entdecke unsere Benefits Betriebliche Altersvorsorge Urlaubs- & Weihnachtsgeld Treue- & Sonderprämien – Dienstjubiläum Einmalprämie – Geburtsbeihilfe, Zeugnisprämie, etc.
Lead High Level Operation / Technical Forums with client leadership High Level mediation in escalation/claims looking for win-win compromises Identify Relevant Sales opportunities, promote organization awareness and to ensure profitable business. Negotiation the Major Technical Issues Agreements (warranty extension, etc…) and frame agreements.
Lead High Level Operation / Technical Forums with client leadership High Level mediation in escalation/claims looking for win-win compromises Identify Relevant Sales opportunities, promote organization awareness and to ensure profitable business. Negotiation the Major Technical Issues Agreements (warranty extension, etc…) and frame agreements.
Ihre Aufgaben Gesamtprojektleitung für Kundenaufträge Entwicklung von Projektablaufplänen Verantwortung für den Projekterfolg (Kosten, Zahlungen, Termine und Qualität) Steuerung und Koordination des Projektteams und aller Schnittstellen Technische und kommerzielle Auftragsklärung Kaufmännisches Controlling des Projektes, Terminverfolgung und Projektreporting Change und Claim Management Bewertung von Chancen und Risiken auf Grundlage der Projektrisikoprüfung (PRIP) Koordination des Eskalationsmanagements; Lösung von Konflikten Durchführung von Projektreviews und Erfahrungsaustausch mit Beteiligten Vorbereitung der Baustellenphase sowie Baustellensteuerung in enger Zusammenarbeit mit dem Bauleiter Projektsteuerung bis zur mängelfreien Übergabe an Kunden und After Sales Service Ihr Profil Vorzugsweise kombinierte technisch-kaufmännische Ausbildung (Wirtschaftsingenieurwesen, Maschinenbau/Brauwesen und Betriebswirtschaft oder vergleichbar) Mehrjährige Berufserfahrung und gute Kenntnisse in Projektmanagementmethoden und/oder im technischen Vertrieb wünschenswert Praxiserfahrung im Einsatz als Projektmanager (m/w/d) für Projekte im Maschinen- und Anlagenbau, möglichst in der Lebensmittel-/Getränkeindustrie von Vorteil Verhandlungssicheres Englisch in Wort und Schrift als Voraussetzung, Kenntnisse in einer weiteren Fremdsprache (wünschenswert Russisch) von Vorteil Zielorientierte und strukturierte Arbeitsweise Teamfähigkeit, Durchsetzungsstärke und adäquate Umgangsformen Sicheres, effizientes Zeitmanagement und flexibler Arbeitseinsatz nach Projekterfordernis Bereitschaft zu häufigen Dienstreisen und längeren Auslandsaufenthalten (ca. 15% Reiseanteil) Einsatzort: Bad Kreuznach ǀ Rheinland-Pfalz
Ihre Aufgaben Gesamtprojektleitung für Kundenaufträge Entwicklung von Projektablaufplänen Verantwortung für den Projekterfolg (Kosten, Zahlungen, Termine und Qualität) Steuerung und Koordination des Projektteams und aller Schnittstellen Technische und kommerzielle Auftragsklärung Kaufmännisches Controlling des Projektes, Terminverfolgung und Projektreporting Change und Claim Management Bewertung von Chancen und Risiken auf Grundlage der Projektrisikoprüfung (PRIP) Koordination des Eskalationsmanagements; Lösung von Konflikten Durchführung von Projektreviews und Erfahrungsaustausch mit Beteiligten Vorbereitung der Baustellenphase sowie Baustellensteuerung in enger Zusammenarbeit mit dem Bauleiter Projektsteuerung bis zur mängelfreien Übergabe an Kunden und After Sales Service Ihr Profil Vorzugsweise kombinierte technisch-kaufmännische Ausbildung (Wirtschaftsingenieurwesen, Maschinenbau/Brauwesen und Betriebswirtschaft oder vergleichbar) Mehrjährige Berufserfahrung und gute Kenntnisse in Projektmanagementmethoden und/oder im technischen Vertrieb wünschenswert Praxiserfahrung im Einsatz als Projektmanager für Projekte im Maschinen- und Anlagenbau, möglichst in der Lebensmittel-/Getränkeindustrie von Vorteil Verhandlungssicheres Englisch, sowie Kenntnisse in einer weiteren Fremdsprache (vorzugsweise Französisch, Spanisch oder Portugiesisch) wünschenswert Zielorientierte und strukturierte Arbeitsweise, sowie Teamfähigkeit, Durchsetzungsstärke und adäquate Umgangsformen Sicheres, effizientes Zeitmanagement und flexibler Arbeitseinsatz nach Projekterfordernis Bereitschaft zu regelmäßigen Dienstreisen und internationalen Auslandsaufenthalten (ca. 15% Reiseanteil) Einsatzort: Dortmund ǀ Nordrhein-Westfalen
Ihre Aufgaben Gesamtprojektleitung für Kundenaufträge Entwicklung von Projektablaufplänen Verantwortung für den Projekterfolg (Kosten, Zahlungen, Termine und Qualität) Steuerung und Koordination des Projektteams und aller Schnittstellen Technische und kommerzielle Auftragsklärung Kaufmännisches Controlling des Projektes, Terminverfolgung und Projektreporting Change und Claim Management Bewertung von Chancen und Risiken auf Grundlage der Projektrisikoprüfung (PRIP) Koordination des Eskalationsmanagements; Lösung von Konflikten Durchführung von Projektreviews und Erfahrungsaustausch mit Beteiligten Vorbereitung der Baustellenphase sowie Baustellensteuerung in enger Zusammenarbeit mit dem Bauleiter Projektsteuerung bis zur mängelfreien Übergabe an Kunden und After Sales Service Ihr Profil Vorzugsweise kombinierte technisch-kaufmännische Ausbildung (Wirtschaftsingenieurwesen, Maschinenbau/Brauwesen und Betriebswirtschaft oder vergleichbar) Mehrjährige Berufserfahrung und gute Kenntnisse in Projektmanagementmethoden und/oder im technischen Vertrieb wünschenswert Praxiserfahrung im Einsatz als Projektmanager (m/w/d) für Projekte im Maschinen- und Anlagenbau, möglichst in der Lebensmittel-/Getränkeindustrie von Vorteil Verhandlungssicheres Englisch in Wort und Schrift als Voraussetzung, Kenntnisse in einer weiteren Fremdsprache (wünschenswert Russisch) von Vorteil Zielorientierte und strukturierte Arbeitsweise Teamfähigkeit, Durchsetzungsstärke und adäquate Umgangsformen Sicheres, effizientes Zeitmanagement und flexibler Arbeitseinsatz nach Projekterfordernis Bereitschaft zu häufigen Dienstreisen und längeren Auslandsaufenthalten (ca. 15% Reiseanteil) Einsatzort: Bad Kreuznach ǀ Rheinland-Pfalz
Ihre Aufgaben Gesamtprojektleitung für Kundenaufträge Entwicklung von Projektablaufplänen Verantwortung für den Projekterfolg (Kosten, Zahlungen, Termine und Qualität) Steuerung und Koordination des Projektteams und aller Schnittstellen Technische und kommerzielle Auftragsklärung Kaufmännisches Controlling des Projektes, Terminverfolgung und Projektreporting Change und Claim Management Bewertung von Chancen und Risiken auf Grundlage der Projektrisikoprüfung (PRIP) Koordination des Eskalationsmanagements; Lösung von Konflikten Durchführung von Projektreviews und Erfahrungsaustausch mit Beteiligten Vorbereitung der Baustellenphase sowie Baustellensteuerung in enger Zusammenarbeit mit dem Bauleiter Projektsteuerung bis zur mängelfreien Übergabe an Kunden und After Sales Service Ihr Profil Vorzugsweise kombinierte technisch-kaufmännische Ausbildung (Wirtschaftsingenieurwesen, Maschinenbau/Brauwesen und Betriebswirtschaft oder vergleichbar) Mehrjährige Berufserfahrung und gute Kenntnisse in Projektmanagementmethoden und/oder im technischen Vertrieb wünschenswert Praxiserfahrung im Einsatz als Projektmanager für Projekte im Maschinen- und Anlagenbau, möglichst in der Lebensmittel-/Getränkeindustrie von Vorteil Verhandlungssicheres Englisch, sowie Kenntnisse in einer weiteren Fremdsprache (vorzugsweise Französisch, Spanisch oder Portugiesisch) wünschenswert Zielorientierte und strukturierte Arbeitsweise, sowie Teamfähigkeit, Durchsetzungsstärke und adäquate Umgangsformen Sicheres, effizientes Zeitmanagement und flexibler Arbeitseinsatz nach Projekterfordernis Bereitschaft zu regelmäßigen Dienstreisen und internationalen Auslandsaufenthalten (ca. 15% Reiseanteil) Einsatzort: Dortmund ǀ Nordrhein-Westfalen
Ihre Aufgaben Prüfung und Verhandlung von internationalen Rahmenverträgen und Einzelprojekten im Anlagenbau mit globalen Kunden Lösung von Rechtsfragen des internationalen Handels-, Wirtschafts- und Vertragsrechts Rechtliche Expertise in der Projektabwicklung und im Service bei internationalen Projekten Betreuung der Tochtergesellschaften in gesellschafts- und vertragsrechtlichen Themen Implementierung der Prozessoptimierung im Risikomanagement und Vertragscontrolling Unterstützung und Koordinierung bei der Betreuung von gerichtlichen und schiedsgerichtlichen Verfahren im In- und Ausland, einschließlich der Entwicklung von Verteidigungs- und Durchsetzungsstrategien in Kooperation mit den Fachabteilungen Vorbereitung und rechtliche Bewertung von Prozessstrategien, Schriftsätzen und Vergleichsverhandlungen Betreuung des konzeptuellen Claim Managements und Reporting an Konzernrevision Beratung der Sales-/ Projektmanager einer Market Zone in allen projektbezogenen Fragen Sicherstellung der interdisziplinären Schulung aller Mitarbeiter bzgl. rechtlicher Themen Fortlaufende Aktualisierung aller juristischen Bereiche zusammen mit den Kollegen der Rechtsabteilung im Sinne einer gesamtheitlichen Beratungsleistung Ihr Profil Volljurist/in mit gehobenen Examina Erfahrung in der Rechtsabteilung eines Industrieunternehmens mit dem Schwerpunkt Wirtschafts- und Handelsrecht oder vergleichbare praktische Ausbildung Sehr gutes Verständnis und Interesse für wirtschaftliche und technische Zusammenhänge Erfahrung in der Bearbeitung und Koordination gerichtlicher bzw. schiedsgerichtlicher Verfahren, idealerweise im internationalen Umfeld Ausgeprägtes Verhandlungsgeschick und strategisches Denken im Konfliktmanagement Verhandlungssicheres Englisch, weitere Sprachkenntnisse von Vorteil Interkulturelle Erfahrung Sicherer Umgang mit den gängigen MS Office-Anwendungen und Offenheit für E-Tools Bereitschaft zu gelegentlichen Dienstreisen im In- und Ausland Kommunikationsstärke, hohe Überzeugungskraft und zielorientiertes Handeln Einsatzort: Dortmund ǀ Nordrhein-Westfalen
Ihre Aufgaben Prüfung und Verhandlung von internationalen Rahmenverträgen und Einzelprojekten im Anlagenbau mit globalen Kunden Lösung von Rechtsfragen des internationalen Handels-, Wirtschafts- und Vertragsrechts Rechtliche Expertise in der Projektabwicklung und im Service bei internationalen Projekten Betreuung der Tochtergesellschaften in gesellschafts- und vertragsrechtlichen Themen Implementierung der Prozessoptimierung im Risikomanagement und Vertragscontrolling Unterstützung und Koordinierung bei der Betreuung von gerichtlichen und schiedsgerichtlichen Verfahren im In- und Ausland, einschließlich der Entwicklung von Verteidigungs- und Durchsetzungsstrategien in Kooperation mit den Fachabteilungen Vorbereitung und rechtliche Bewertung von Prozessstrategien, Schriftsätzen und Vergleichsverhandlungen Betreuung des konzeptuellen Claim Managements und Reporting an Konzernrevision Beratung der Sales-/ Projektmanager einer Market Zone in allen projektbezogenen Fragen Sicherstellung der interdisziplinären Schulung aller Mitarbeiter bzgl. rechtlicher Themen Fortlaufende Aktualisierung aller juristischen Bereiche zusammen mit den Kollegen der Rechtsabteilung im Sinne einer gesamtheitlichen Beratungsleistung Ihr Profil Volljurist/in mit gehobenen Examina Erfahrung in der Rechtsabteilung eines Industrieunternehmens mit dem Schwerpunkt Wirtschafts- und Handelsrecht oder vergleichbare praktische Ausbildung Sehr gutes Verständnis und Interesse für wirtschaftliche und technische Zusammenhänge Erfahrung in der Bearbeitung und Koordination gerichtlicher bzw. schiedsgerichtlicher Verfahren, idealerweise im internationalen Umfeld Ausgeprägtes Verhandlungsgeschick und strategisches Denken im Konfliktmanagement Verhandlungssicheres Englisch, weitere Sprachkenntnisse von Vorteil Interkulturelle Erfahrung Sicherer Umgang mit den gängigen MS Office-Anwendungen und Offenheit für E-Tools Bereitschaft zu gelegentlichen Dienstreisen im In- und Ausland Kommunikationsstärke, hohe Überzeugungskraft und zielorientiertes Handeln Einsatzort: Dortmund ǀ Nordrhein-Westfalen
Entdecken Sie mit Hays die moderne Art der Vermittlung im Sales & Marketing. Mit uns erhalten Sie die richtige Unterstützung für Ihren beruflichen Erfolg in Zusammenarbeit mit auf Ihre Branche spezialisierten Consultants.
Entdecken Sie mit Hays die moderne Art der Vermittlung im Sales & Marketing. Mit uns erhalten Sie die richtige Unterstützung für Ihren beruflichen Erfolg in Zusammenarbeit mit auf Ihre Branche spezialisierten Consultants.
Customer Service Representative (w/m/d) Ihre Vorteile: Permanent employment contract in a dynamic company Company pension scheme, travel expenses, accident insurance Direct placement with the client 30 days of vacation, on-site cafeteria, thorough onboarding, and convenient transport links Good transport links, thorough onboarding, development opportunities Trusting collaboration, personal contact, fairness, collegiality, respect, and mutual support Dies werden Ihre Aufgaben sein: Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlogStock checks and security stock monitoring / maintenanceIdentify, internally escalate and solve any potential delivery problemProactive follow up with customers on purchase ordersBe key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customerLiaise with customer through all steps of the logistic processCustomer claim coordination Ihre Qualifikation: English: Fluent (written & spoken)German: Good working level (written & spoken)Strong interpersonal and telephone communication skillsPragmatic & accountable work style combined with good analytic skills and attention to detailWilling to work according to set proceduresStrive for ownership & task conclusionGood communication skills & good team worker; self-motivated with autonomous work-stylefluency with Excel and experience with data entry and data maintenance in MRP systems ideally OracleBusiness Diploma/College degree (Kaufmännische Ausbildung) or equivalent in e.g. import/export managementIdeally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor) Interested?
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Ensure accurate and timely processing of customer orders in SAP, including monitoring data transfers and maintaining order accuracySupport logistics execution by performing virtual goods receipt and goods issue when neededPrepare, compile, and provide export documentation to customers and logistics partners in a timely mannerRelease sales invoices to accounting in line with internal financial control guidelinesManage and resolve discrepancies by coordinating corrective actions, entering claims, and investigating process issuesIssue credit and debit notes, ensuring compliance with financial timelines and obtaining required approvalsMaintain and update customer master data with a high level of accuracy and proactively initiate required changesCommunicate effectively with internal and external stakeholders via email, video, or phone in English, German, or French Academic background in supply chain, customer service, business, or a related disciplineExperience in a similar coordination or operations role with a strong record Solid working knowledge of SAP (SD/MM modules) as well as MS Office and Google WorkspaceStrong English communication skills; German or French is a valuable assetCustomer-oriented mindset with the ability to prioritize effectively and maintain service qualityProactive, solution-focused personality with a strong can-do attitudeStructured, process-driven way of working with exceptional attention to detailCollaborative team player who actively supports colleagues and contributes to shared goals Opportunity to work in an international supply chain environment with high impact on operational flowsDaily collaboration with global stakeholders and cross-functional partnersRole with a strong mix of customer service, logistics coordination, and process managementFlexible work practices, including optional home office based on team alignment Ihr Kontakt Referenznummer 864235/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Ensure accurate and timely processing of customer orders in SAP, including monitoring data transfers and maintaining order accuracy Support logistics execution by performing virtual goods receipt and goods issue when needed Prepare, compile, and provide export documentation to customers and logistics partners in a timely manner Release sales invoices to accounting in line with internal financial control guidelines Manage and resolve discrepancies by coordinating corrective actions, entering claims, and investigating process issues Issue credit and debit notes, ensuring compliance with financial timelines and obtaining required approvals Maintain and update customer master data with a high level of accuracy and proactively initiate required changes Communicate effectively with internal and external stakeholders via email, video, or phone in English, German, or French Academic background in supply chain, customer service, business, or a related discipline Experience in a similar coordination or operations role with a strong record Solid working knowledge of SAP (SD/MM modules) as well as MS Office and Google Workspace Strong English communication skills; German or French is a valuable asset Customer-oriented mindset with the ability to prioritize effectively and maintain service quality Proactive, solution-focused personality with a strong can-do attitude Structured, process-driven way of working with exceptional attention to detail Collaborative team player who actively supports colleagues and contributes to shared goals Opportunity to work in an international supply chain environment with high impact on operational flows Daily collaboration with global stakeholders and cross-functional partners Role with a strong mix of customer service, logistics coordination, and process management Flexible work practices, including optional home office based on team alignment Ihr Kontakt Referenznummer 864235/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Collaborate with multidisciplinary teams to optimize controller functions and support component design. Plan and execute load assessment tasks for research, sales, and service-related projects using advanced aero-elastic simulation tools. Provide expert technical input to development projects by integrating real site-specific load insights.
Collaborate with multidisciplinary teams to optimize controller functions and support component design. Plan and execute load assessment tasks for research, sales, and service-related projects using advanced aero-elastic simulation tools. Provide expert technical input to development projects by integrating real site-specific load insights.
Responsibilities: Prepare and manage client contracts and additional contractual documentsContact clients with outstanding payments and ensure timely collection of overdue invoicesMonitor and follow up on invoice payments within established deadlinesCompile and submit weekly reports for the Finance DepartmentUse Salesforce CRM to manage and document client interactionsCollaborate effectively with internal departments such as Sales, Finance, and CreditManage fuel card orders and ensure timely delivery to clients What makes you stand out Strong communication and negotiation abilitiesExcellent organizational, planning, and time‑management skillsCustomer‑oriented mindset with strong presentation and interpersonal communication skillsIntermediate English level; advanced level is an advantageProficiency in MS Office at an intermediate level We are looking forward to your application and to applicants who enrich our diverse culture!
Participate in potential system upgrade projects as Asia Pacific representative, provide feedback and suggestion on behalf of users in the region External Stakeholder Regional OFR Carriers in Asia Pacific Develop and maintain relations with regional ocean freight carriers in Asia Pacific Discuss and initiate actions to solve problem e.g. space or equipment constraint Negotiate competitive rates for FAK, named accounts & surcharges Negotiate demurrage/detention free time & drop off conditions Obtain updated information from ocean carriers on latest rate implementation from the conference Discuss with carriers on latest market situation/change Establish targets with carriers & monitor volume performance Set up space protection with target carriers Ensure regular face-to-face negotiation with carriers conducted at regional level Internal Stakeholder Marketing& Sales Determine pricing for OFR organization in co-operation with M&S Contribute to and co-ordinate information & activities to support the Bid Team’s efforts in securing prospective accounts and managing opportunities GSC Regular meetings to review target, KPI, process and providing guidance to enhance performance Monitor efficiency and estimate required resources for GSC team e.g.
Inside Sales Representative - Acquisition & Hunting (gn) - Location Prague/CZ Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Field Sales Manager - Fleet (gn) / Location: Moravia/CZ Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
What makes you stand out 2+ years of experience in Customer Service, Sales, Logistics, or Supply Chain (B2B is a big plus).Fluency in German (C1) and strong English for international collaboration.Any other languages are a plus.Familiarity with SAP or MS Dynamics (big plus) and solid MS Office skills.Excellent communication skills, empathy, and composure in tense situations.A solution-oriented mindset and genuine joy in turning a “difficult client” into a satisfied customer.Team spirit and a desire to grow in a dynamic, international environment.
You will participate in customer events and sales projects, contributing your expertise and leadership. What makes you stand out You have experience in key account sales, ideally with professional experience in logistics or services and the sale of products/services that require explanation.
Your Impact In This Role Drive new customer acquisition and significantly grow your portfolio, with a strong focus on Danish customers.Manage the entire sales cycle—from lead qualification to closing.Sell advanced mobility and logistics solutions that make a real difference for our customers.Create high-quality appointments for Field Sales (FS/KAM).Boost customer value through cross- and upselling.Proactively identify opportunities to optimize sales processes and performance.Maintain and improve data quality in MS Dynamics CRM.Support, coach, and inspire fellow sales colleagues.
In doing so, you will work closely with Controlling, Product Management and Sales to derive recommendations for action.Competitive analyses: You will carry out structured market and competitive analyses, such as benchmarking EETS providers and their differentiating features, and derive strategic implications for the Toll business unit.
Sales Manager (m/f/d) – Location: woj. opolskie Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
You work closely with Customer Service, Partner Consulting, and Sales Management. You actively participate in strategic partner and customer meetings in your region. You support the Sales Managers in complex offer, contract, and pricing negotiations.
You work closely with Customer Service, Partner Consulting, and Sales Management. You actively support strategic partner and customer meetings in the region. You support the Sales Managers in complex proposal, contract, and pricing negotiations.
Sales Manager Italy North-West (gn) - Location: Milan (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Italy South-Center (gn) - Location: Rome (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Italy North-East (gn) - Location: Verona (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You are responsible for the independent acquisition of fuel and vehicle services suppliers, building and sustainably maintaining strategic partnerships, including contract negotiations and the optimization of existing framework agreementsYou prepare reports and KPIs to actively manage and evaluate supplier performanceYou take ownership of comprehensive relationship management and strategically expand your network to identify new business opportunities in the mobility sectorYou develop the country strategy and implement it independentlyYou identify and commercialize new business opportunities, such as app-based parking or mobility services, and actively contribute to innovation in the mobility environmentYou take on (partial) leadership and coordination of cross-functional projects and are responsible for the rollout of mobile payment, the DKV Chipcard, and other innovative technologiesYou monitor volume targets, special agreements, and incentives, and coordinate across interfaces to implement sales promotion initiatives and optimize gross profit. What makes you stand out You have completed a commercial apprenticeship or a comparable qualificationYou are used to working in a self‑organized and structured manner and have an intuitive handling of IT systemsYou independently drive your area of responsibility and continuously develop it further with a high level of initiative and a strategic mindsetYou conduct professional correspondence and negotiations in multiple languages, at a minimum in German and English We are looking forward to your application and to applicants who enrich our diverse culture!
As a Inside Sales Representative, you will be jointly responsible for acquiring new customers in the selected segment and increasing sales. Proactively contact and communicate with (potential) customers and prospects via phone, email and web forms to identify sales opportunities and manage inbound requests.Understand and evaluate customer needs to provide appropriate solutions.Deliver compelling sales pitches and product presentations to prospective customers.Close sales opportunities by effectively overcoming objections and persuading customers to make purchasing decisions.Sell effectively the core DKV Mobility services and products.Proactively intercept the potential interest of the customer for other DKV Mobility services and products, acquiring the customer.Generating new customers and expand the customer base.Manage the entire sales pipeline efficiently.Cover the entire sales cycle from the lead received to closing.Ensure accurate sending and collection of order forms and SEPA direct debit mandates.Requesting and collecting securities when necessary.Use and maintenance of the CRM system What makes you stand out Experience in telephone sales in industries such as banking, insurance, and financial services.Developed communication skills and high customer orientation.A passion for telephone sales, independence and diligence.Ability to work in a team, initiative and commitment.Support for MS Office (Excel, Word, PowerPoint).Knowledge of the SAP system is welcome.Good knowledge of English.
What makes you stand out You hold a university degree in Business Administration, Economics, or a comparable field of study.You bring several years of experience in product management, sales, and stakeholder coordination.You have a strong understanding of product and sales logic, processes, and relevant KPIs.You communicate fluently and confidently in both German and English, verbally and in writing; additional languages are a plus.
You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration – supported by our 60/40 model and modern offices in Ratingen as a meeting point for ideas.In your role, you will be the point of contact for legal matters concerning our group companies and business units, with a focus on Sales, Energy, Toll, and Purchasing.You review and negotiate procurement contracts, mainly in the areas of IT and digital products.You advise our Sales Units on selling our products (including software) and on negotiating large-scale customer contracts.You develop legal structuring options for new digital products and business opportunities.You also support special projects with group-wide relevance from a legal perspective.You independently manage your work processes and handle legal matters with full responsibility.
Field Sales Performance Analyst (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: You take operational responsibility for identifying, correcting, and optimizing customer pricing conditions across all European sales organizations.You ensure price accuracy and compliance at customer and condition level – working closely with local sales teams and central commercial functions.You analyze large and complex pricing data sets to identify incorrect or inconsistent pricing conditions.You detect anomalies, errors, and deviations from pricing rules, guidelines, or strategic frameworks and develop systematic approaches to improve error detection and reduce manual effort.You execute price corrections, updates, and condition adjustments in SAP to ensure accurate billing and customer conditions.You work closely with the Pricing Strategy Expert to ensure alignment between operational price execution and strategic pricing principles.You support the translation of pricing strategy into operational rules, logic, and SAP configuration updates.You coordinate closely with European sales organizations, Sales Excellence, IT (SAP), and Commercial Controlling to ensure consistency, data quality, and transparency in pricing processes.You act as the central point of contact for countries regarding price corrections and operational pricing questions.You develop and maintain structured pricing data models to improve efficiency, transparency, and quality.You identify process gaps and implement improvements to optimize pricing workflows and reduce error rates.
As part of our team, you will take on the following responsibilities: You take responsibility for the development of data-driven and automated pricing recommendations for the sales organization. These recommendations are generated from advanced pricing models and delivered via the Condi Portal (Power Apps).You work closely with internal data scientists to understand, refine, and operationalize pricing algorithms and data models.You translate statistical models into practical pricing logic that can be intuitively and easily used by sales teams.
You have practical experience in areas such as business development, purchasing, sales or partner management. You have abstract thinking skills and a structured way of working. You have a very good command of written and spoken German and English.
Conduct regular customer check-ins to ensure satisfaction and uncover additional sales potential. Sales Activities Deliver persuasive sales presentations, product demonstrations, and trials to potential customers. Provide clear and comprehensive information about DKV products and services.
Inside Sales Support Specialist (gn) - Location: Noordwijkerhout NL Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
. • Conduct product testing, quality checks, and performance evaluations. • Collaborate with Operations, Customer Service, Compliance, Sales, Finance, and Key Account Management. • Maintain alignment with international product teams within DKV Mobility. • Monitor product KPIs and initiate improvements. • Identify automation opportunities and optimize workflows. • Ensure compliance with tax, legal, and regulatory requirements. • Conduct competitive analyses and gather customer feedback. • Support creation of product‑related communication materials.
Sales Manager Truck & Bus Germany PLZ 83,84,93,94 (gn) fulltime/parttime Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
Become part of our diverse, dedicated and unique team! What you can expect You act as the central link between sales processes & performance measurement, sales data, and technical requirements. You work within our Sales Data Hub, optimising sales processes, performance tracking, and commercial decision-makingYou take on a leading role in developing and maintaining PowerBI Dashboards covering sales KPIs, pipeline health, forecasting, and campaign performance.You define and continuously improve sales KPIs and performance metrics, ensuring relevance, clarity, and adoption by sales teams.You enable sales teams by training and supporting them on dashboards, KPIs, and analytical tools, driving adoption and impact.You enalyse funnel performance and pipeline data to identify bottlenecks, risks, and growth opportunities.You support the execution of data-driven sales and revenue campaigns, from segmentation and targeting to performance tracking and optimisation.You transform insights into concrete recommendations and support sales leaders in prioritising actions.
As a Customer Support Representative, you are the coordinator and take ownership of our service delivery. You also support the Sales department in handling quotation requests and orders in the area of eMobility. Additionally, you assist other inside‑sales colleagues with all questions related to electric mobility.