TUNAP GmbH & Co. KG sucht in eine/n Head of Sales & Operations Planning (m/w/d) (ID-Nummer: 13594698)
HENSOLDT sucht in eine/n Business Lead / Process Officer Sales & Operations Planning (w/m/d) (ID-Nummer: 13701308)
The Westin Grand München sucht in eine/n Complex Convention Sales Senior Executive - Event Planning (m/w/d) (ID-Nummer: 13733850)
Folgende Abenteuer warten bei Schleich auf dich: Erstellung und Pflege präziser kurz-, mittel- und langfristiger Forecasts auf Basis von SAP IBP und relevanten Marktinformationen Enge Abstimmung mit Sales, Marketing, Finance und Supply Planning zur Sicherstellung eines gemeinsamen Demand-Ausblicks Leitung von Demand Review Meetings im Rahmen des S&OP‑Prozesses mit klarer Darstellung von Risiken, Chancen und Annahmen Weiterentwicklung und Umsetzung von Best Practices sowie kontinuierliche Optimierung von Prozessen und Tools im Demand Planning Analyse der Forecast-Performance und Ableitung bzw.
Analyse, Aufbereitung und Bereitstellung von Markt- und Kundendaten. Unterstützung des Budget-, Forecast- und Sales & Operation Prozesses. Erstellung regelmäßiger Reports und Management-Analysen. Implementierung und Weiterentwicklung von Planungsprozessen, Tools und KPIs im internationalen Umfeld.
Coordinates warehouse activities with activities of other functions such as production, parts sales, production control, and purchasing. Responsibilities also include establishing and maintaining efficiencies in the areas of Receiving, Shipping and Work Order Picking, leading to improvements in on-time performance of department pats flow and services.
Coordinates warehouse activities with activities of other functions such as production, parts sales, production control, and purchasing. Responsibilities also include establishing and maintaining efficiencies in the areas of Receiving, Shipping and Work Order Picking, leading to improvements in on-time performance of department pats flow and services.
The Marketing Intern will support the planning of tradeshows, assist with social media and email campaigns, help to develop solution strategies and content creation, and generate reports using analytics tools Main Responsibilities: Aid in tradeshow planning Assist with social media campaigns Assist with email campaigns Help with content creation Work with sales and marketing to develop and present solution strategies to address customer needsWrite press releasesCreate blogs with assistance from product experts Work with colleagues in setting up campaigns for Marketing in HubSpotDevelop, create, manage and maintain email lists and distribution Maintain and update the marketing database by performing clean-up activities to ensure data accuracy Track campaign performance and generate reports using analytics tools Perform other duties as assigned by the Marketing and Communications ManagerTo succeed, you will need Skills / Knowledge / Experience: Education level: Must be a Junior or Senior pursuing a Bachelor’s degree in Marketing or a related field at an accredited college or university.
Deine Aufgaben Du leitest die Produktionsplanung fachlich an und stellst einen reibungslosen Ablauf sicher.Gleichzeitig behältst du Lagerbestände und Liefertermine im Blick, sodass unsere Kunden zuverlässig versorgt werden.Als zentrale Schnittstelle stehst du dem Sales Team und unseren Industriekunden beratend zur Seite.Zudem verantwortest du die Kapazitätsplanung deines Bereichs und sorgst für eine effiziente Ressourcennutzung.Auch Ein- und Auslistungen sowie Artikelumstellungen steuerst und überwachst du eigenständig.Darüber hinaus analysierst du Servicekennzahlen und achtest darauf, dass vereinbarte Ziele erreicht werden.Bei kurz- und mittelfristigen Engpässen definierst du passende Maßnahmen und stimmst diese mit den relevanten Teams ab.Du optimierst bestehende Planungsprozesse und treibst deren Weiterentwicklung aktiv voran.Schließlich bringst du dich in interne Projekte im Supply Planning ein und initiierst eigene Verbesserungsimpulse.
Your Impact Consolidation of releases and orders, as well as management and processing of the dispatch planning listResearching available freight capacities through online searches, freight exchanges, and the ERP systemManaging freight and loading space platforms such as Timocom or TelerouteConducting price negotiations, assigning transport orders, and sending relevant documentation to service providersProcessing complaints and clarifying transport invoices in cases of non‑performanceMonitoring lead times, pick‑up and delivery dates, and adjusting clearances and orders in case of deviationsReporting problematic loading and unloading locations to customer service and field sales teamsMarket observation, network maintenance, and preparation of analyses to optimize the transport network
Entdecken Sie mit Hays die moderne Art der Vermittlung im Sales & Marketing. Mit uns erhalten Sie die richtige Unterstützung für Ihren beruflichen Erfolg in Zusammenarbeit mit auf Ihre Branche spezialisierten Consultants.
We're hiring: PLC Programmer in Greer Your tasks development of software for PLC controls as well as the corresponding visualization active role in the creation of new automated systems as well as the optimizing of existing onescreation and coordination of the corresponding control systems and the interfaceas well as portrayal of the process cyclearranging of the operation sequence with the contact persons (customers and contractors)as well as management of defined areas of the projectdocumentation of developed systems as well as commissioning at our customers sitedealing with change-order-management and customer support in cooperationwith the sales department and project management Your profile university degree in electrical engineering with specialization in automation or a similar technical skillscompetent in Siemens SIMATIC S7 (PLC7) programmingexperience with process visualization tools (e.g.
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
Software Implementation Implement software for new and existing products according to design and coding principles Write effective and comprehensive unit tests Perform integration activities on target hardware and integrate generated code Software Validation & Verification Validate and verify software from unit tests through to flight tests Ensure all requirements are verified in line with program needs Produce test reports to support product release, qualification, and certification Contribute to the overall V&V strategy Release Management & Planning Develop release plans aligned with system development and customer needs Ensure timely availability of releases to customers Follow defined release management processes Software Definition & Design Collaborate with systems engineering and customers to capture high-level software requirements Produce and maintain complete software design documentation for DeckFinder products Define high-level and low-level software requirements Contribute to the overall design strategy Team Contribution Support engineering planning and process improvements Participate in global technical sales support activities Join trials teams for safe and effective deployment of DeckFinder and test assets Qualifications & Requirements Education Bachelor’s degree (or higher) in Computer Science or related field Professional Experience Minimum 4 years in IT/Information Systems Proven experience in software engineering across V-Model responsibilities Strong track record in developing unit and integration tests Experience with airborne systems and DO-178B/C compliance is a plus Technical Skills Proficiency in C (mandatory) Embedded software development expertise (scheduler, U-Boot, firmware, I/O) Experience with MISRA-C standards Working knowledge of Xilinx ARM Cortex SoC Knowledge of C++ (QT), Python, MATLAB/Simulink is a plus Familiarity with Lauterbach Embedded Trace and debugger desirable Experience with Atlassian toolchain is nice to have Additional Skills Team player with a proactive mindset Ability to work in an international environment Strong analytical and problem-solving skills Languages Professional fluency in English (mandatory) German is an advantage Bei uns zählt die Qualifikation – unabhängig von Alter, Geschlecht, Behinderung, sexueller Orientierung/Identität sowie sozialer, ethnischer und religiöser Herkunft.
Discover the modern way of recruiting in the sales and marketing field. With us you receive the perfect support for ensuring your professional success – together with consultants specialised in your industry.
Discover the modern way of recruiting in the sales and marketing field. With us you receive the perfect support for ensuring your professional success – together with consultants specialised in your industry.
Foster close collaboration with customers, ensuring effective communication of project requirements. Collaborate with project teams and sales to prepare quotations and calculations for customers. Handle resource planning and quality management to ensure successful project execution.
Foster close collaboration with customers, ensuring effective communication of project requirements. Collaborate with project teams and sales to prepare quotations and calculations for customers. Handle resource planning and quality management to ensure successful project execution.
Foster close collaboration with customers, ensuring effective communication of project requirements. Collaborate with project teams and sales to prepare quotations and calculations for customers. Handle resource planning and quality management to ensure successful project execution.
Foster close collaboration with customers, ensuring effective communication of project requirements. Collaborate with project teams and sales to prepare quotations and calculations for customers. Handle resource planning and quality management to ensure successful project execution.
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).
About us Your Contribution Implement a comprehensive customer engagement model, including coordinating customer strategies and activities, scheduling, and conducting visits with key decision makers for all applicable accounts Build a deep understanding of customer needs to drive innovation pipeline by initiating stategic innovation projects with key accounts in alignment with product management Support the Key Account Manager [KAM] of global key accounts as key interaction point- building networks within accounts to operationalize key initiatives derived from KAM strategiesActively contribute to tactical action plans, including cultural interface managementDocument and summarize all relevant interactions and content in a structured and transparent way, while distributing the respective information to relevant stakeholders in a timely manner, both internally and externally [For non-global key accounts] achieve planned KPIs (turnover, GM) for all products sold to assigned customers [For non-global key accounts] effectively convert leads into sales through managing the sales process from lead generation to closing [For non-global key accounts] ensure accurate forecasting Acquire new sales opportunities in line with SBF strategy Initiate technical cooperation with customers and hand-overs to internal specialists, where necessary and appropriate Actively monitor the industry and market trends, as well as competitor activities- especially advancements in AR technology Contribute to a holistic market overview for KAM and product management Develop and drive the execution of an effective action plan to increase sales and profitability within accounts in assigned sales areaReview monthly account plan performance, annual accounts, and customer segmentation Represent at conferences and exhibitionsCollaborate with Marketing to plan visits, fairs, trade shows, literature and advertising programs for associated products Maintain current knowledge within area of responsibility through continuous tranining measures Follow company policies and Code of Conduct to including but not limited to policies, procedures, protocols, etc.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Eastern Europe team is a dynamic international group of 7 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators.
Du fungierst als zentrale Schnittstelle zu den relevanten Fachbereichen sowie zum Sales Management, um wettbewerbsfähige Angebote für unsere Kunden zu entwickeln und Projekte erfolgreich zu gewinnen. Du arbeitest eng mit Sales Managern und dem erweiterten Sales Team der Projekte zusammen.
Du fungierst als zentrale Schnittstelle zu den relevanten Fachbereichen sowie zum Sales Management, um wettbewerbsfähige Angebote für unsere Kunden zu entwickeln und Projekte erfolgreich zu gewinnen. Du arbeitest eng mit Sales Managern und dem erweiterten Sales Team der Projekte zusammen.
Ihre neue Herausforderung Serve as the primary technical and technical-sales contact for converterrelated services (inspection, modernization, process audits, lifecycle management)Conduct independent customer visits worldwide, presenting Primetals Technologies solutions and identifying new business opportunitiesPerform on-site services, including mechanical inspections, condition assessments, and converter fitness checksPrepare and coordinate technical offers for spare parts, inspections, and modernization projectsAnalyze inspection results and prepare professional technical reportsTranslate customer requirements into technical solutions and service conceptsSupport modernization and upgrade planning, including spare parts and maintenance strategiesCooperate closely with internal departments (engineering, sales, purchasing)Execute supplier inspections and provide technical supervision during installation and commissioningPrepare and deliver presentations and training sessions for internal teams and customersContribute to knowledge sharing and development within the converter services network Ihre Kompetenzen ompleted higher technical education (HTL/FH/University) in mechanical engineering, mechatronics, or related fieldSeveral years of practical experience in converter operation, maintenance, or mechanical design — ideally from a steel plant environmentProven hands-on experience and readiness to perform on-site work (inspection, measurement, supervision, commissioning)Strong interest or proven experience in technical sales and customer relationsGood understanding of mechanical, hydraulic, and pneumatic systemsBasic knowledge of converter process and metallurgical principles advantageousKnowledge of AutoCAD, NX (Unigraphics), technical drawingsConfident use of MS OfficeVery good English skills, written and spokenHigh willingness to travel internationally (approx. 20–30%)Proactive, communicative, and solution-oriented personality Unser Angebot / Ihre Benefits Zusätzliche Information (nicht verwendet) https://bewerbungen.vace.at/job/15381?
People management Manage a team of 6-7 employees (including field service engineers, in-house mechanics) to meet service plan and maintenance goals.Make consistent decisions aligned with leadership, integrity, quality, urgency, and teamwork.Develop and manage the team’s technical and interpersonal skills for future growth.Ensure team members engage in learning through the Learning Link platform.Recruit and train new staff as needed.Arrange practical equipment and service training.Hold continuous 1-1 dialogues with the team to maximize their potential. Service Sales support Promote Customer-Centric Culture: As the “face to the customer, actively advocate for service and equipment sales within the Service teamCollaborate with Sales: Work closely with service sales to understand customer needs and identify ways Leybold Services can provide support.Innovate Services: Contribute to the development of new services for clients.Effective Customer Response: Handle customer complaints and repair cost reimbursement requests efficiently.
Customer Service Representative (w/m/d) Ihre Vorteile: Permanent employment contract in a dynamic company Company pension scheme, travel expenses, accident insurance Direct placement with the client 30 days of vacation, on-site cafeteria, thorough onboarding, and convenient transport links Good transport links, thorough onboarding, development opportunities Trusting collaboration, personal contact, fairness, collegiality, respect, and mutual support Dies werden Ihre Aufgaben sein: Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlogStock checks and security stock monitoring / maintenanceIdentify, internally escalate and solve any potential delivery problemProactive follow up with customers on purchase ordersBe key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customerLiaise with customer through all steps of the logistic processCustomer claim coordination Ihre Qualifikation: English: Fluent (written & spoken)German: Good working level (written & spoken)Strong interpersonal and telephone communication skillsPragmatic & accountable work style combined with good analytic skills and attention to detailWilling to work according to set proceduresStrive for ownership & task conclusionGood communication skills & good team worker; self-motivated with autonomous work-stylefluency with Excel and experience with data entry and data maintenance in MRP systems ideally OracleBusiness Diploma/College degree (Kaufmännische Ausbildung) or equivalent in e.g. import/export managementIdeally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor) Interested?
We are looking for dedicated individuals who wish to contribute their expertise and professional experience to our team: You have completed a degree in Business, Marketing, or a comparable field. You have initial experience in sales or customer acquisition. You have experience in the certification business, particularly with Integrated Management Systems according to the standards ISO 9001, 14001, and 45001.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
Take the responsibility of Key account's sales data analysis, including market share, loss rate, annual SWOT report and quarterly report.Take the ownership of the customer experience and improve the Service/Technical /Application support quality.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Western Europe team is a dynamic international group of 18 colleagues, consisting of a Director, two Heads of, Sales & Alliance Managers and Sales Support Coordinators.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Asia Pacific team is a dynamic international group of 11 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators.
The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’. Our Global Sales department is structured into two Business Units: APAC & MEA as well as Europe & Americas. Within this setup, the Middle East and Africa team is a dynamic international group of 10 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
Your tasks: Your tasks: Gain market transparency: Identify key players & countries, understand market characteristics (market drivers, decision patterns), Picture current situation and identify trends (geographical & technological), estimate market potential and development, provide competitor analysis Develop and implement strategy: Align global and local strategies, define & monitor key global and local activities Enhance market access to sales force: Build up and share market expertise through trainings and the global expert team, provide and update sales & marketing tools (presentations, flyers, references…), support marketing events (tradeshows, conferences, associations…) and promote successes (externally, internally) Position Conductix-Wampfler on the market: Lead selected international key-account activities, develop strategic relationships with market players (key customers, suppliers, partners, consultants…), strengthen and expand network within industry associations and relevant committees Coordinate strategic / international sales projects: Identify and structure projects in an early stage, lead international sales projects (coordinate sales activities, align pricing…) Animate, exchange and align information / activities within global expert team Functional and disciplinary lead of focus market team consisting of business development managers and/or global application engineers Your profile: Your profile: Bachelor’s degree in marketing, engineering, business administration, project management, or similar.
With state-of-the-art technology such as fractionation, interesterification, emulsification, IOI Loders Croklaan is well positioned to deliver unique functionality and value to the end product. To strengthen the Sales team in Wormerveer (Amsterdam region) we are searching for an entrepreneurial and highly motivated Global Key Account Director.
Job Title:Business Development Director, Americas Job Location: Newark, New Jersey As a Sales Executive you will use a consultative selling strategy to understand the customers’ business, including their current situation and their future direction, and to propose a series of solutions and capabilities that exceed their needs and enhance their ability to drive improved business results.
As a Customer Support Representative, you are the coordinator and take ownership of our service delivery. You also support the Sales department in handling quotation requests and orders in the area of eMobility. Additionally, you assist other inside‑sales colleagues with all questions related to electric mobility.
Unsolicited application m/w/d Einsatzort: Bremen, Deutschlandweit, Europaweit Kennziffer: 2025-1849 Arbeitszeit: Vollzeit (unbefristet) Aufgaben Depending on your qualifications and area of application, you can expect the following, among other things: Technical service (maintenance, repair, rotor blades, commissioning) Work on wind turbines (onshore/offshore) Project support, tender management, or sales Tasks in accounting, administration, or organization Profil You have completed technical or commercial training or have comparable qualificationsYou are motivated, willing to take on responsibility, and able to work in a team You have an independent, structured approach to work and good communication skills You are willing to travel and have a head for heights (for technical assignments)Initial experience in the wind industry is desirable but not essential Wir bieten The opportunity to further advance the renewable energy industry in the service sector - an industry with one of the highest expected growth rates in the coming yearsFresh air and great prospectsOpportunities to shape the future in a motivated, growing teamPersonal responsibility and varied activitiesClose support from project managementPermanent employment contract with up to 30 days' vacationExtensive training and further qualification opportunitiesIndividual health promotion through e.g.
For this important task our client is looking for an experienced sales executive who has the drive, power and business acumen to successfully grow the business. YOUR ROLE You have P&L responsibility for the DACH region, and you lead all commercial activities As customer contact of Key Accounts and Distributors you are responsible for year-end negotiations, commercial agreements and price management Together with Marketing you develop the yearly commercial support and innovation plan as well as a strong brand positioning You are responsible for day-to-day management of distributors and key accounts whilst fostering and developing these business partnerships You develop and execute the future growth strategy together with Marketing by identifying new business opportunities, by expanding the existing business and by a smart combination of the existing sales channels (Distributors and Key Accounts) As a person you show creativity and eagerness to capture opportunities when they present themselves YOUR PROFILE You have extensive sales experience in the FMCG industry, ideally in the confectionary industry in the DACH region Besides a strong network and knowledge of the German / DACH retail landscape you ideally have experience in managing distributors You have proven your ability of successfully managing P&L and of growing businesses As a person you have a hands-on attitude with the ability to roll up your sleeves and you feel comfortable with working in an agile, entrepreneurial company environment from home You demonstrate strong strategic planning and negotiation skills You have a business university degree or a similar qualification You are fluent in German and in English This position offers a key role within a growing, non-bureaucratic company environment which values entrepreneurship and agility.
Job Title:Business Development Director, Americas, Consumer - Retail Job Location: Newark, New Jersey As a Sales Executive you will use a consultative selling strategy to understand the customers’ business, including their current situation and their future direction, and to propose a series of solutions and capabilities that exceed their needs and enhance their ability to drive improved business results.
As part of our team, you will take on the following responsibilities: You plan, analyze, and optimize campaigns for new customer acquisition, cross-/upselling, reactivation, and churn prevention.You ensure complete tracking of all campaign activities and their success across all sales channels.You transform raw data into actionable insights for campaign optimization.You regularly analyze campaign data (leads, conversion rates, revenue contribution) and derive recommendations for action.You create reports and interactive dashboards for management and sales teams (e.g., in Power BI).You identify optimization opportunities to continuously improve campaign performance and develop and validate KPI logics for campaign tracking and success measurement.You ensure consistency and data quality across all systems and reports, and you use Microsoft Dynamics 365 and HubSpot for planning, execution, and tracking, leveraging data sources such as CRM, SAP, Snowflake.You use Power Query for data modeling and transformation.You develop and implement standardized workflows for campaign planning, execution, and evaluation.You ensure European-wide consistency of all campaign processes and coordinate with local contacts and sales teams (Inside Sales, Field Sales Channel Managers).You promote knowledge sharing across countries and teams, including lessons learned and best practices.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Ihre Aufgaben Follow-up on market & industry trends, producing reliable, accurate reports for the sales organization as a tool to steer business and internal stakeholders Continuously monitor competitors, providing key information to set the sales and support strategy Process, review and lead all incoming customer requests and keep all databases updated Lead the preparation of documentation and agreements (Tenders, MoUs, LOIs, Sales and Service Contracts, Agent, Dealership and Finder Agreements, etc.)