Deine Aufgaben Operationelle Führung & Teamentwicklung : Steuerung, Coaching und Weiterentwicklung des Teams Inside Sales. Aktive Mitarbeit im Tagesgeschäft (Inbound & Outbound): Annahme und Bearbeitung von Kundenanfragen per Telefon und E-Mail, Übernahme von Eskalationsfällen sowie aktive telefonische Neukundenakquise.
Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
Ensure accurate and timely processing of customer orders in SAP, including monitoring data transfers and maintaining order accuracySupport logistics execution by performing virtual goods receipt and goods issue when neededPrepare, compile, and provide export documentation to customers and logistics partners in a timely mannerRelease sales invoices to accounting in line with internal financial control guidelinesManage and resolve discrepancies by coordinating corrective actions, entering claims, and investigating process issuesIssue credit and debit notes, ensuring compliance with financial timelines and obtaining required approvalsMaintain and update customer master data with a high level of accuracy and proactively initiate required changesCommunicate effectively with internal and external stakeholders via email, video, or phone in English, German, or French Academic background in supply chain, customer service, business, or a related disciplineExperience in a similar coordination or operations role with a strong record Solid working knowledge of SAP (SD/MM modules) as well as MS Office and Google WorkspaceStrong English communication skills; German or French is a valuable assetCustomer-oriented mindset with the ability to prioritize effectively and maintain service qualityProactive, solution-focused personality with a strong can-do attitudeStructured, process-driven way of working with exceptional attention to detailCollaborative team player who actively supports colleagues and contributes to shared goals Opportunity to work in an international supply chain environment with high impact on operational flowsDaily collaboration with global stakeholders and cross-functional partnersRole with a strong mix of customer service, logistics coordination, and process managementFlexible work practices, including optional home office based on team alignment Ihr Kontakt Referenznummer 864235/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Ensure accurate and timely processing of customer orders in SAP, including monitoring data transfers and maintaining order accuracy Support logistics execution by performing virtual goods receipt and goods issue when needed Prepare, compile, and provide export documentation to customers and logistics partners in a timely manner Release sales invoices to accounting in line with internal financial control guidelines Manage and resolve discrepancies by coordinating corrective actions, entering claims, and investigating process issues Issue credit and debit notes, ensuring compliance with financial timelines and obtaining required approvals Maintain and update customer master data with a high level of accuracy and proactively initiate required changes Communicate effectively with internal and external stakeholders via email, video, or phone in English, German, or French Academic background in supply chain, customer service, business, or a related discipline Experience in a similar coordination or operations role with a strong record Solid working knowledge of SAP (SD/MM modules) as well as MS Office and Google Workspace Strong English communication skills; German or French is a valuable asset Customer-oriented mindset with the ability to prioritize effectively and maintain service quality Proactive, solution-focused personality with a strong can-do attitude Structured, process-driven way of working with exceptional attention to detail Collaborative team player who actively supports colleagues and contributes to shared goals Opportunity to work in an international supply chain environment with high impact on operational flows Daily collaboration with global stakeholders and cross-functional partners Role with a strong mix of customer service, logistics coordination, and process management Flexible work practices, including optional home office based on team alignment Ihr Kontakt Referenznummer 864235/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
These accounts are managed by a corporate key account team, in close alignment with the Operating Companies and Regional Sales Offices. For this team, located in Amersfoort, we are currently searching for a professional Corporate Key Account Manager. IHRE NEUE HERAUSFORDERUNG Responsible for developing and implementing the corporate key account plan and the sustainable, profitable business at one global key accountComposing the strategic key account plan, in alignment with operating companies and other relevant stakeholders (incl.
Purpose As a Therapeutic Strategy Lead, you’ll develop and implement effective delivery strategies tailored to customer needs during the RFP/Bid Defense cycle. You’ll bridge the gap between sales, medical, and operational teams to ensure seamless project execution and support sales teams throughout the Business Development process.
RESPONSIBILITIES: Accountable and responsible for creating innovative, evidence-based, and patient-centered delivery strategies and solutions for Cardiovascular pre-approval clinical trials or studies, addressing the specific needs and challenges of each customer.In partnership with Indication-Specific Medical Strategy, Operations, Sales, and other functions, responsible for award of strategic and tactical new business to achieve annual Gross New Business targets. Responsible for the inclusion of Cardiovascular elements into proposals.Provide scientific, clinical, and operational advice to internal stakeholders developing proposals: this may include, but is not limited to, providing the strategy to protocol design/clinical development plan, mining data to address important clinical questions relevant to the study, reviewing the protocol for scientific/regulatory soundness and feasibility, identification of target site and principal investigator profiles, anticipated patient recruitment, standard of care and competitive landscape.Support preparation of customer and bid defense meetings, e.g. training and preparation of the assigned project team; provide specific content; ensure presentation focus and content effectively conveys Cardiovascular strategy.
In partnership with Indication-Specific Medical Strategy, Operations, Sales, and other functions, responsible for award of strategic and tactical new business to achieve annual Gross New Business targets. Responsible for the inclusion of CNS elements into proposals.
Job Title:Business Development Director, Americas Job Location: Newark, New Jersey As a Sales Executive you will use a consultative selling strategy to understand the customers’ business, including their current situation and their future direction, and to propose a series of solutions and capabilities that exceed their needs and enhance their ability to drive improved business results.
Job Title:Business Development Director, Americas, Consumer - Retail Job Location: Newark, New Jersey As a Sales Executive you will use a consultative selling strategy to understand the customers’ business, including their current situation and their future direction, and to propose a series of solutions and capabilities that exceed their needs and enhance their ability to drive improved business results.
We partner with investors, owners and operators to maximise returns across every stage of the hotel investment lifecycle — including acquisitions, asset management, financing, investment sales, development advisory, operator selection, contract negotiation, research, valuation and value recovery. Operating in every major hospitality market worldwide, we offer clients unrivalled insight, strategic guidance and execution capability.